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“Great location” 3 of 5 stars
Review of Red Hotel Marrakech

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Red Hotel Marrakech
4.0 of 5 Hotel   |   Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #280 of 480 Hotels in Marrakech
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great location”
3 of 5 stars Reviewed March 13, 2012

Great location. Situated across from the train station and Mcdonalds. Only a short stroll away from a very nice park and the new city with boutique stalls. The taxi drivers dont seem to know where this hotel is as its very new, so be sure to mention the Opera hotel which is just next door. The hotel is very nice, everything is new inside. We came across a small problem one night when we needed some drinking water and the hotel bar closes early so we had to pay over the odds for a bottle of water which someone from the hotel went to get for us 'supposedly' from a shop elsewhere. The room was nice but there was a disgusting smell in the bathroom which we can only assume was coming from the drains as when we put the plugs in and closed the toilet seat it seemed to get a little less. Tip- be sure to take water with you to the hotel for evening as its too expensive there. I think this hotel is great for the price they charge.

Room Tip: Ask for a room that is not situated directly on the road as its very noisy all throughout the night.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Harrogate, United Kingdom
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed February 16, 2012

It couldn’t be a more convenient place to stay for tourists using Marrakech as a gateway and planning to do a bit of travelling to other parts of Morocco. The Red Hotel is situated directly opposite Marrakech’s sparkling new railway station which offers services to some of Morocco’s other big cities including Casablanca, Fes and Tangier. The hotel is also just a few minutes’ walk from the Supratours bus depot which operates services to Esasaouira and Agadir.
I stayed at the Red Hotel in January 2012 when it had only been open a month. From the front and in the reception area, it looked like a clean, smart three-star business-oriented hotel.
Unfortunately, I found my guestroom (which is what really counts) much less impressive. The bed was really poor. I know I booked a single room, but it seemed to be the narrowest possible single bed; almost like trying to sleep on a plank of wood. And just as uncomfortable.
For a hotel obviously aimed at business travellers and conference delegates (since it’s situated close to the city’s Palais des Congress) you’ve got to wonder whose idea it was to penny-pinch and provide really narrow beds in single rooms rather than queen-size beds? The room was also poorly lit and noisy from the traffic outside. If you’re building a new hotel on a busy Marrakech street, wouldn’t you have considered installing really good soundproofing?
One would have assumed another thought would have been that if you’re the new kid on the block, you would want to go out of your way to try and make a good impression on guests? But I sensed there’s already a complacency among the staff. They couldn’t even deal efficiently with the most straightforward of requests. I noticed that a bulb in the bathroom wasn’t working so I asked at reception if it could be replaced? They assured me that wasn’t a problem. More than 12 hours later I returned to my room to discover the bulb hadn’t been changed. I asked again at reception, but 45 minutes later, no-one had appeared; so I asked again. Finally a guy came to change the bulb – a job which took him two minutes.
On one of the two mornings I stayed, I decided to sample the buffet breakfast which was available at a supplement of about UK£5. I must have spent nearly half an hour in the dining room – but was the only guest and it felt rather awkward as I was continually watched over by a female member of staff. It wasn’t a bad spread although the coffee was stewed and the orange juice came from a bottle or carton when there’s really no excuse for not serving fresh orange juice in Morocco. What made the experience even more depressing was that the net curtains were kept drawn making the dining room feel as gloomy as an old people’s home. I asked if the curtains could be opened, but was told: No. The management had declared they must remain drawn; though goodness knows why.
If one wanted to be kind one could say all the criticisms I’ve made are teething problems which one would expect from a newly-opened hotel. But I’ll be interested to keep an eye on reviews from other guests to see how quickly things improve. And indeed, whether they do.

Room Tip: Ask for one at the back of the hotel which doesn't overlook the main road.
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  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Hotel Marrakech

Address: Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Bar / Lounge Room Service
Hotel Style:
Ranked #280 of 480 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Red Hotel Marrakech 4*
Number of rooms: 71
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