Before I went to Marrakech I read many reviews on this hotel and the local area. The main issues were: the length of time you should be there, the amount of theft and what to wear.
To be honest I was nervous. I had NO reason to be.
The Hotel – I will go into depth in a moment but I a nut shell – FANTASTIC.
Time away – we were there 10 days and loved each one. In all fairness the activities there are to do could all be completed in 3 or 4 days but it would be a packed schedule!
Rudeness. – Not an ounce. Personally I think it would take a lot and rudeness on the customer’s side to provoke anything. The staff were all amazing and could not do enough to help.
Theft - Nothing was stolen at anytime.
Clothing – I covered up, but more than 50% of the tourist did not. Although it is not an Islamic state I can’t help but feel we were not hassled as much as others because we were respectful to the cities culture. I had my shoulders covered and wore long skirts – I was very comfortable. (Inside the hotel you can wear anything)
I will be going back – same area, same hotel.
We flew in on Monday 7th October and after pulling up outside the “Cesar Resort & Spa” you can help but let the butterflies jump. The door man opened the door and we were welcomed by such smiling and happy staff. We were each presented with a complimentary drink - seriously delicious. Unfortunately we had got an early flight and could not check into our room until 3pm but were told we could use any of the facilities we wanted and could change should we wish. They kept our bags safe. We ended up on the sun loungers by the Sky bar – talk about HOT!
After a fantastic lunch we went to our room (number 21.) We were shown around and told that the 2 bottles of water on the side were free for us to have, the rest was to be charged to the room should we use it.
The next day we asked at reception for a tour guide around Marrakech. We got Abdul - what a man! You must ask for him. He really made our holiday (we even called him on our last day to go back into Marrakech!) We will be keeping in contact with him!!! As soon as we were in the car, Barry white was on and he was away signing, dancing and making us laugh all the way to the Majorelle Gardens (very beautiful.) After this we went to the Medina. We felt very safe and very grateful to have Abdul with us on our first trip in – the whole day we were not hassled once.
TIP1: the Mint tea they drink is very nice but not so good with out sugar – we found this out the hard way.
Tip 2: always ask for the price first
We booked all of our days out thought the reception of hotel- ALL fantastic – we went camel ridding, had a tour guide and went the Atlas Mountains. Also I got good information on the spar treatments - Ladies if you’re going to have a Hammam do so on the first day or so – it preps your skin for a good tan… but it is a hard scrub!
The Hotel is very clean- you can see it being done every morning. I would like to mention how the cleaners for the rooms do a fantastic job. The receptionists we dealt with were simply a pleasure. Any questions, anything we needed and every time they saw us would say hello and ask how we were.
All in all if you are looking for an amazing holiday – go to this Hotel. It is a perfect 5-10 min taxi drive to the centre of Marrakech while keeping you far enough away to relax and enjoy in peace.
We would like to say a very big thank you to everyone at Cesar for making our holiday simply amazing =)
We read in other reviews about room 16 - it is simply on the ground floor by the pool - not too much...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.