It was our first time to Marrakesh and I called a few places, I was instantly impressed with Nadia who was kind, helpful, polite and considerate with my requests and many questions. I emailed my requirements and got a reply in under 5 minutes. It was a special weekend for me and my partner and when we arrived it took our breath away.
There were rose petals leading to the bed as so as we entered our room and petals in the shape of a large heart on the bed. Petals were also in the bath with candles to heighten the romantic atmosphere.
Thorough out out stay nothing was too much trouble for all of the friendly staff. Nadia helped us with places to visit and also advised us on how much we should pay in cabs for each.
We used the spa and the 3 pools the hotel has each day and booked treatments each day. This included while body massage, facials and manicures. All were done by well trained and professional staff and they often went over the time we had paid for.
Katija the front desk manager was also so kind and helpful to us.
In summary we felt so at ease and at home here and would recommend it to anyone planning on a trip to Marrakech.
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