We have just come back from this hotel after a 4 day trip that nearly didn't happen due to some of the other reviews, The hotel was lovely very clean;lovely young staff that couldn't do enough for us and the hotel food was great. The staff spoke good english and we managed with our pigeon french. When you are a foreign country you should not expect them to speak your language especially if you cant speak theirs, We brits are lazy at trying to learn another language and to chastise a hotel for our own inadequacies is appalling. If you are going to this hotel enjoy it is an oasis in a busy metropolis and what a fantastic experience.
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