We look back on our stay at Cesar Resort & Spa fondly. The staff were, undeniably, friendly and polite. Our room was lovely - clean, spacious and was replete with almost everything we required. Having a pool to retire to during the hot afternoons was something of a luxury - and we actually found the position hotel itself desirable; knowing we had both the busier and more dynamic city to explore, and the quieter, tranquil location of the hotel to relax in, was brilliant. However, there were some hiccups and peculiarities during a stay – they mostly make us laugh now, but at the time we did take them a little more seriously. The first was the lack of communication with staff. It wasn’t the language barrier as most people seem to have referred to, but more lack of clarity between staff members. Some staff would give us completely different information that was inconsistent to other staff members (from smaller, more trivial things like how much the taxi from the city would cost, to bigger, more important things, like our transport for our flight back home!) In fact, we had booked AND PAID for our airport transfers on the first day, but this seemed to have gone unrecorded by a staff member, leading to confusion half an hour before we were due to have our transfer. There were a few other smaller issues, and I think we would have benefited from some more information from the staff about recommendations in the city itself. Our air conditioning in the room was rubbish!
One thing that does make us laugh is our breakfast every morning. We were asked every day what we would like, and before we were able to answer, the waiter would suggest, ‘EGGS?’ The breakfast is very limited, but delicious all the same.
Overall, we had a great stay here, and would recommend it for holidaymakers seeking relaxing afternoons and evenings in the city.
- Official Description (provided by the hotel):
- A quelques minutes des golfs, du centre-ville et de l'aéroport, le César est aussi tout proche du Grand Prix, du Palais des Congrès et du plus grand centre commercial de la région. Dîner en ville, prendre une coupe au Champagne Bar, nager dans l'une de ses 3 piscines (sur le roof top, dans le patio ou sous le ciel étoilé du Spa), danser sur son dance floor ou dormir dans l'une de ses 28 suites : le César est la nouvelle adresse trendy de Marrakech. ... more less
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