First impression is wonderful, as the huge doors are opened by a smart doorman. It's lovely inside, with wide, bright bar, restaurant and pool area. We had a twin room which was specious and simply but elegantly decorated. Lovely shower and bathroom, very comfy beds. The roof pool was fab, with space to laze around in the sun sipping cocktails. The ground floor pool was equally lovely, but cold! The heated pool downstairs is shallow but nice to do a few lengths, with a jacuzzi at the end.
Breakfast had a very wide selection with a good time from 8-10.30 so no need for early mornings! A highlight was returning one evening to be serenaded by a pianist in the bar. The staff were all knowledgable, friendly and very readily available. They were happy to book excursions for you which was helpful.
A few points to note:
- The hotel is about 5 mins from the city centre, so a taxi is needed to get in (it's too hot to walk). This ranged from 40-100Dh and needed to be haggled for, so it's an extra cost to consider.
- We went in march when it's not too busy and even then there was sometimes limited space around the pools, esp in the afternoon when the ground floor pool was in shadow.

Caesar hotel was very clean and we were not disappointed with our room which was a junior suite. the room was very clean with fabulous bath and separate shower. Staff was very attentive and keen to help. Spa staff not so friendly. There was a limited selection of food on offer, breakfast was adequate. Nearby was Al fassia restaurant which we would highly recommend, also handy was the Carre four shopping centre. The downside to this hotel is its location if you wish to explore the Medina. It is a 45 minute walk to the nearest gate (Bab) and you could pay up to 50 to 100 dinars per trip. You must negotiate a price first with the taxi driver otherwise you will be paying too much, probably more than double you should. Also behind the hotel next to the cinema is the tourist open top bus stop, No. 7 on the Blue Route, (two other routes available Red and Green)which offers an informative trip around the medina and surrounding areas of Marrakech. This is a useful form of transport around Marrakech as you can get on and off where you like, but you will need to check start and finish times which are listed on the bus stops themselves. I would recommend this hotel, but would prefer to stay within the Medina in an upmarket Riad.

This hotel is brand new, very well appointed and easy to stay in. Not for anyone wanting 'old' Morocco but perfect for a quiet break. Breakfast adequate but not keen on small birds flying round ! We never ate dinner in the hotel restaurant so cannot comment, but had room service which was excellent.The bedroom/suite was roomy, clean, and well appointed. Drinks are very expensive but within 5 mins there is a Carrefour which sells everything one needs. The taxi into town cost 50 dirhams each way, extremely good value.
Like all foreign holidays I believe one should go with the flow and not judge by western values. I would recommend this for someone who wants to visit the busy medina and town but stay a little further out in a quiet area.

It is a bit out of the way and on reflection we would have preferred to stay in the City. However, that said, we do like to walk and we walked a lot! As far as the hotel is concerned, it is new, contemporary, stylish and very clean. The staff are friendly. The rooms are lovely and well thought out apart from lack of storage i.e drawers, for clothing items. I wish someone would come up with a better idea for a hair dryer also as the ones supplied are very awkward to use.

My greatest criticism is that communication from the staff to their guests is very poor. They do nod and smile a lot, but is this enough? They do not seem to be promoting Marrakech as a tourist destination as there is absolutely no literature informing people what there is to do and see except for a very small card on the reception desk which states several excursions,(but is easy to miss), and even then, very little detail is given about these excursions. I would have expected there to be brochures, leaflets and maps to hand so that we knew where we were in relation to the City and where we could go. We had to ask for a map and yes that was provided from the back room but these items should be on display. You have to ask for absolutely everything as no information regarding the hotel or the area is offered.

I appreciate that the majority of guests were French speaking and were able to speak more easily with staff, but if they want to promote this hotel internationally then they are really going to have to up their game when dealing with international tourists. I don’t expect everyone to speak English to me but there are other ways of communicating and promoting both the hotel and Marrakech. Written information needs to be available to cater for people who don't speak French.

Whilst there I experienced for the first time ever a Hammam massage. It was divine! However, again, it is not something I have every day and I really didn't know what to expect. There were some basic details regarding Spa treatments in the rooms but I would have like to have known what it actually entailed! I decided in the end to just "go for it" and I am glad I did.

Why oh why does everyone assume that we want loud music playing whilst relaxing. Or even any music at all. I love music, all kinds of music, and I do like to play it loud at times. Whilst relaxing around the pool during the day, it seemed to start off fairly quiet which was fine, but then the volume usually increased over the course of the day. The sun moves off the pool area at around 3.30pm and it is lovely to be able to go onto the rooftop to the bar and pool area there, but we couldn't stand the noise! Is the music played for the benefit of the guests I wonder or for the staff? Combine the loud music with the constant babble of staff huddled together in the corner of the "downstairs" pool area and it was far from relaxing.

Overall, the Cesar Resort & Spa needs some serious attention in relation to its lack of communication with the guests in promoting both the hotel and Marrakech, better training of staff, and maybe a Manager's presence might be a good idea?

Food was excellent. Bar expensive. Breakfast very good and always served with a smile.
I liked the presence of the two birds. Bird poo never hurt anyone.