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“5 Stars and add an extra one for Customer Service” 5 of 5 stars
Review of Cesar Resort & Spa

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Cesar Resort & Spa
5.0 of 5 Hotel   |   Route de l'Ourika, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #176 of 473 Hotels in Marrakech
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
“5 Stars and add an extra one for Customer Service”
5 of 5 stars Reviewed January 31, 2012

My first time in Morocco and this hotel really set the standard, I came here as a birthday group for my friends 40th. The hotel provided excellent service and made our trip memorable and definitely worth going back again. Upon arrival the hotel provided us with a complimentary drink and ensured we checked in fast and efficiently. The hotel rooms were amazing and the attention to detail in each room really made the Cesar Spa Resort hotel stand out. The lobby area is breathtaking and you just have to exhale and enjoy each moment. Our bedroom overlooked the pool area and we had our own balcony. The room was spacious and equipped with everything needed for our stay.
The food, bars, service, cleanliness etc. we couldn't fault. The variety of food on offer (buffet style) on the Sunday would meet everybody’s tastes. Breakfast was amazing and definitely helps to set you up for the day. I would definitely recommend the cocktails especially the Strawberry Mohito on the roof top bar.
The hotel is in an excellent location and is 5 min away from a shopping centre and 5 min car ride from the main Medina.
The highlight has to be the excellent service by all the staff especially Nadia who done everything possible to ensure we were looked after.

I am already looking to plan my next trip again in a few weeks. I can’t describe in words how excellent this new hotel is – definitely more than just 5 stars!

Selina

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2012

Great hotel, friendly staff, magnificent spa and all a short taxi to the souks to fit in the essential shopping.
Perfect for a speedy get away !!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cesarspa, Responsable commercial at Cesar Resort & Spa, responded to this review, January 31, 2012
Thank you for your comment ! Looki,g forward meeting you again..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2012

A five star rating would not do this justice. A stunning hotel. Everything about the stay was perfect. Welcome drink on arrival. Beautiful rooms a mix of traditional vs mordern. Our room had a balcony overlooking the pool. The staff were excellent, helpful and friendly. The sky bar was amazing with a buffet on Sunday live music, really nice to chill. The Hotel is 5 mins by taxi to the square. It's really nice to be out of the hustle of themedina. The food at the restaurant is very good and finally the spa in the basement takes your breath away, just superb. Had a hannam and massage which again was excellent. It's a new hotel and I just cannot fault the ambience, decor and service. Nadia thanks for making our stay special. Marianne x

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cesarspa, Responsable commercial at Cesar Resort & Spa, responded to this review, January 31, 2012
You were superb, your presence in he hotel with your friends were so special and joyful!!
Waiting for your next Visit..
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London, United Kingdom
1 review
5 of 5 stars Reviewed January 28, 2012

A really superb contempary hotel, really worthy of 5 star quality. Five friends and I stayed here for three nights in Jan 2012 to celebrate my 40th birthday and had such an excellent time. Upon arrival we given a free cocktails before being shown to or rooms. Rooms were supurb, very spacious and glamorous with comfortable beds and balconies overlooking one of three pools. We ate the hotel two times and enjoyed high quality ingredients cooked to perfection with gorgeous presentation. Breakfast was also excellent, we spent half a day in spa, having hammans, massages and pedicures all absolute flawless. The skybar with views of the atlas mountains and cocktail bar were very enjoyable. I have to thank the Hotel for my surprise birthday cake (compliments of the hotel). The staff here are really friendly and helpful.... but I have to say special thanks to Nadia who sorted out our pickup from the airport to hotel and also great restaurant recommendations. I can't wait to go back really enjoyed my birthday break. Carol.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cesarspa, Responsable commercial at Cesar Resort & Spa, responded to this review, January 31, 2012
It was a great pleasure to welcome you, the entire team of Cesar Resort & Spa is looking forward to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2012

An absolutely wonderful hotel - real 5 star quality. Upon arrival (3 hours early) we were given a free cocktail at the bar and then shown to our rooms - bright, spacious and very glamourous. The staff were on hand at all times and very helpful and friendly. It is located about 5 minutes by cab from the djemaa el fna, which is nice to escape the madness of the medina when you need to. Closeby is a very americanised shopping mall, with cinema, supermarket, fast food, etc. Don't be put off - we had a tagine at one of the restaurants and it was one of the best we had during our stay!

The only downsides were that neither of the pools were heated. We visited in January, so the sun was hot enough, but the pools were freezing. The only alternative is to pay for the indoor pool, which isn't particularly cheap at 100MAD each.

All in all a beautiful place to stay!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cesarspa, Responsable commercial at Cesar Resort & Spa, responded to this review, January 31, 2012
Thank you for your comment.
We noted the inconvenience about the heated pool and we promise to fix the problem in the shortest delays
Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Cesar Resort & Spa

Address: Route de l'Ourika, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #176 of 473 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cesar Resort & Spa 5*
Number of rooms: 28
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