We booked Riad Africa directly with Specialist Marocco who own Riad Africa due to our special requirements. My husband uses a wheelchair but can walk very short distances and we were offered a room on the ground floor. Whilst the adjoining bathroom was not DDA compliant as we would expect in the UK - no hand rails or adapted shower - it was not offered as an accessible room so we did not feel we were misled in any way. It was perfectly manageable for us but it would not suit someone who was non-ambulent. A ramp had been made for the one shallow step near the entrance to the Riad which was really helpful.
The staff at the Riad were brilliant; any request was met promptly with good grace and cheerfulness; all are genuinely caring and attentive with a wish to make your stay in Marrakech a happy one. Tim the manager is very helpful and kind and he his comments make interesting listening. He also has many years experience of living and working in North Africa and his advice is worth taking. We had also asked the company to organise a guide and a day trip for us and everthing was excellently organised and accomplished seamlessly.
Riad Africa is clean and comfortable; the room sizes are governed by the size of the building and they make best use of the space available. We ate in a couple of evenings; it's a set menu and excellent value at 150 dirhams for three courses; you can eat cheaper but you won't get better quality food elsewhere. I am on a gluten free diet and this was also accommodated with out any trouble.
The thing I liked the best? Returning after a day out and walking into the cool tranquility of the courtyard whilst only 50yards away all is hustle and noise.
The thing I liked least? Occasionally hearing other voices in the courtyard at night - but this is beyond anyone's ability to put right. Next time I'd take ear plugs!
I would recommend anyone to stay at Riad Africa; it's great value for money, clean, comfortable and wonderful staff.
- Official Description (provided by the hotel):
- Beautiful refurbished first category guesthouse hotel in heart of Marrakech medina with large dipping pool and tropical roof garden. English-Dutch owned and locally managed. Riad Africa is very centrally located in a safe and peaceful residential neighbourhood in the Riad Zitoun Lakdim area of the Medina. Riad Africa has 16 spacious bedrooms and suites themed after Africa's most evocative and fabled destinations. Each room is equipped with air-conditioning, iPod docks, bath robes/slippers, a hair-dryer and personal safe. High speed wireless internet access is available throughout the riad. Guests can cool off in and relax around one of the largest plunge pools in the medina. A tranquil palm-filled courtyard, a comfortable dining room/salon, a massage room, heated plunge pool, juice bar and private roof garden/terrace offer a choice of public areas in which to unwind. A range of health and beauty treatments are available including a massage/treatment room and nearby hammam. Offering easy access (just a 2 minute walk from the taxi stand and bank) it takes just 5 minutes to walk to the bustling Djemaa el Fna square along the popular/easy to navigate Riad Zitoun Lakdim street. An excellent choice of local restaurants, cafes and shops is located within a 5 minute radius on foot, including the highly rated and atmospheric Kosybar. Other attractions located close by the riad include the Mellah, Kasbah and Dar Si Said Museum. Popular with couples, groups of friends and families with older children. ... more less
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