Firstly, let me clarify the local staff was very friendly and warm and tried to accommodate to our needs. It felt like home on that front so cannot complain. However, in freezing cold when there is no hot water for more than 60 seconds to bathe it does create discomfort to a long distance traveler.
The Riad is tucked away in the Medina and one has to be clear that one wants to live in the midst of it. The last stretch has to be by foot. The property is quaint and clean although the rooms are small. Our extra beds were unfinished from the bottom and nearly scraped on a nail. The last guest had left their belongings in one cupboard and they took 24 hours to remove it from our room. There is only local staff and the two young boys at the property were interns at colleges and at their best could not technically manage the property. Breakfast was always running a little late.
In conclusion, if you want some luxury, professional service and hot water this is not the place to be. If you are wiling to be patient with the very warm staff you might want to try it...
- Official Description (provided by the hotel):
- Beautiful refurbished first category guesthouse hotel in heart of Marrakech medina with large dipping pool and tropical roof garden. English-Dutch owned and locally managed. Riad Africa is very centrally located in a safe and peaceful residential neighbourhood in the Riad Zitoun Lakdim area of the Medina. Riad Africa has ten spacious bedrooms and suites themed after Africa’s most evocative and fabled destinations. Each room is equipped with air-conditioning, iPod docks, a local mobile phone (for contact with riad staff when out and about), bath robes/slippers, a hair-dryer and personal safe. High speed wireless internet access is available throughout the riad. Guests can cool off in and relax around one of the largest plunge pools in the medina. A tranquil palm-filled courtyard, a comfortable dining room/salon, a massage room, hammam, evening bar and private roof garden/terrace offer a choice of public areas in which to unwind. A range of health and beauty treatments are available including a massage/treatment room and hammam. Offering easy access (just a 2 minute walk from the taxi stand and bank) it takes just 5 minutes to walk to the bustling Djemaa el Fna square along the popular/easy to navigate Riad Zitoun Lakdim street. An excellent choice of local restaurants, cafes and shops is located within a 5 minute radius on foot, including the highly rated and atmospheric Kosybar. Other attractions located close by the riad include the Mellah, Kasbah and Dar Si Said Museum. Popular with couples, groups of friends and families with older children. ... more less
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