I visited Marrakech last November 2012, and I stayed at the Riad Shambala for a full week. This Riad is quite new. It was built from the ground up by his owner a couple of years ago, but it was designed like an "old Riad" so it has lots of charm and charisma. The whole Riad was built by local artisans, everything was done manually, the rooms, the windows the doors etc, so it is appointed like a piece of art built with excellent craftsmanship.
Each room is designed and decorated to be unique, so you feel that the accommodations are specially designed for you. The rooms are not only beautiful but very comfortable. The shared areas in the Riad are like a little Moroccan palace, extremely well appointed and charming. The patios at the top of the Riad are great locations to enjoy time for a drink or dinner and watch the sunset with fantastic views of the medina.
The Riad is located inside the medina, so it is a short walk from any place at the medina and the local market, and there is easy access to a nearby gate to exit the medina and find taxis if you need to travel to visit other places of the city. The Shambala is located in a safe neighbourhood. I never noticed any sign of disturbance in the streets around the Shamnala, just the contrary, the area around this Riad was very authentic, and beautiful. Once you exit the main gate of the Riad into the streets you will mingle with the locals living a normal everyday life.
The service and customer attention are excellent. The general manager is always at the facility and he is extremely polite, useful and kind to provide anything you can imagine. The food is excellent and they will cater fantastic dinners if you like to enjoy a relaxing time at the end of the day overlooking the medina from one of the Riad's patios.
In general I think this is a fantastic Riad and a great value, for people traveling alone, couples and families alike.
- Official Description (provided by the hotel):
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This beautiful RIAD is located within the walls of Marrakech Medina or, as it is also known, the ancient part of the city.Inaugurated in September 2011, the hotel represents the realisation of Carlos, its owner´s, dream."Carlos' Dream" as it is known (which is inscripited in Arabic on the door of the Riad) brings to life his artistic interpretation and vision of a traditional Moroccan Riad.Every single detail, from the construction, the location, style & furnishings of the Riad are recreated in the classical & traditional manner which is typically Moroccan and one that the locals would recognise and admire as a typical Moroccan RiadThis vision enables the guests to engage themselves and appreciate the beauty and passion of this beautiful city with surroundings that bring to life of an era long forgotten but brought to life by the traditional settings of the Riad.During the Riad's construction only traditional Moroccan materials were used, such as Tadelakt plaster (concrete hand polished stone), Bejmat (baked clay), all of which was hand produced individually using traditional tools producing a complete piece of artisan work.Relax and enjoy drinking cocktail's or mint tea in its lounges or by the swimming-pool; far away from the hustle and bustle of the streets in the heart of Marrakech Medina, with the backdrop of the magnificient snowed Atlas mountains, or watch a beautiful sunset over the city at the end of the day, the choice is entirely yours.Do not miss the romantic experience of arriving at night at the Riad and going up to your room with a traditional candle lighting the way, whilst in the morning awake to a wonderful breakfast which can be taken in any of the Riad's charming locations or terraces.If you wish so, book your evening dinner at the Riad, you will certainly not forget the experience of tasting wonderful original Moroccan food on the patio or one of the many terraces, all set in a complete relaxed atmosphere enabling you to forget about the worries of the world.
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