We (me, my husband and Dad) stayed at the Riad al Loune from 28th Sept to 2nd Oct and from the moment I booked the Riad I felt it was the right decision. Nothing was too much trouble, they emailed lots of information prior to our arrival and I would say that this was very comforting.
We had never visited Morocco before and as we were travelling with my Dad for my 40th I was eager to make this holiday something that we would all enjoy.
The rooms were lovely ( we were in Brown and Prune) and they were beautifully clean and very comfortable. The tea and pastries upon arrival were a real treat and from then on nothing was too much trouble. It was also a lovely surprise to be given a beautiful bouquet by Mohammed at breakfast the next day - which was a real treat and very kind.
I would recommend a few things which are;
Booking the taxi transfer via the Riad ( you can add it to you bill and it's by far the easiest option given the unfamiliarity of the streets when you arrive)
Eat at the Riad on your 1st night (this and every other meal there was delicious!!)
Ask for a guided tour through the souk (once you get your bearings it's really straightforward and the first time out can be a little daunting)
Change your money at a bureau in the souk not using a cash machine - as they do not always have money in them
Ask to take a photo of someone or of a stall in the souk - understandably they value their privacy
Learn a little Moroccan - please and thank you go a long way
Use the 'Red Bus' to orientate yourself in your 1st couple of days and you will get a good map
Thanks very much to Khadija, Simo, Cecilia and Mohammed - you made our trip to Morocco very special and you treated my family with such kindness and consideration during our stay in your beautiful Riad. It really is a home from home. Go and visit, I hope you will enjoy it as much as we did.