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“The perfect base for a great stay.” 5 of 5 stars
Review of RIad Al Loune

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RIad Al Loune
77, Derb el Kadi | Azbezt, Marrakech, Morocco   |  
Hotel amenities
Ranked #45 of 461 hotels in Marrakech
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“The perfect base for a great stay.”
5 of 5 stars Reviewed June 1, 2013

I am simply going to add to the many glowing reviews of this riad. We stayed for 8 nights in May and had a fantastic time. Having never visited Marrakech before, the pre-booked taxi suggested by the riad was a stress-free way to arrive after a very early flight. From the moment we were ushered into the beautiful, shady courtyard, with birds singing in the potted trees and rose petals swirling in the plunge pool, we started to unwind. The staff work very hard and are consistently helpful and hospitable, making each new arrival feel at home in their little oasis. We were given a map and had the basic route explained to help us find our way in and out of the local alleys, after that we just got out and explored. Other reviews have described these alleyways as a little intimidating, but we wandered around at all times of night and never felt any threat. Local residents always responded positively to a polite greeting and you just step out of the way of the numerous motorbikes, mopeds, bicycles and donkey carts that slowly weave their way through the pedestrians on the main routes.
We ate at the riad (pre-book in the morning) on 3 nights, and the food was always delicious, varied and generous enough to feed a family of four.
The whole riad is beautifully decorated and well maintained. We stayed in the Green room on the first floor. It was cool, clean and quiet, with a comfy bed, crisp bed linen, fluffy towels and great toiletries. As a tip, the Red room is probably the best room, on the first floor with a private balcony/seating area that looks out over the courtyard. There are sun bathing and shaded areas to relax on the roof terrace. Also massage and hammam areas - both of which are highly recommended.
We went on a day trip to the mountains, but otherwise spent the week visiting the various historic sites in Marrakech, wandering round the souks and people-watching whilst drinking copious amounts of water and mint tea (it was 45 degrees most days). The transformation of the Jemaa el-Fnaa square at night is amazing, becoming a mini-festival for a few hours. The one thing we noticed is the number of tourists clutching enormous SLR cameras - almost everyone and everything is colourful or worth recording. However, the local residents are understandably fed-up (and some culturally insulted) by the constant and generally unwarranted attention. If you want to take someone's picture, ask permission and be prepared to pay a small fee if requested.
We didn't buy anything until the last couple of days, having done a bit of research into prices. Depending on what you are buying, it may not be the bargain basement people dream of, but you can find good quality for much less than in the UK. Anyone experiencing aggressive shopkeepers should just walk away, we found that accepting an offer of mint tea (with no obligation to then make a purchase), a lengthy chat and a bit of humour generally leads up to a discussion of price. Have a price fixed in your mind and start well below it. Ignore all their protestations. If you are realistic and they want to sell, you'll work it out, otherwise, politely decline and leave. Language-wise, we picked up a few basic phrases in Arabic, but otherwise a mixture of French and English will get you through most situations.
We found Marrakech a great place to visit and Riad Al Loune is the perfect base from which to explore. Well worth that early morning flight.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bolton
Top Contributor
98 reviews 98 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 27, 2013

We stayed for 4 nights in March in the prune room - we had problems with the toilet working properly and the noise from neighbours (not guests the people next door) as walls were very thin.

However, the riad is situated in a beautiful building and breakfast in the courtyard or terrace is very pleasant. The location in a narrow backstreet of the medina is not far from the souks and main square but it is easy to get lost.

Staff are polite, friendly and helpful - they arranged a taxi for us from the airport and met us from the drop off point which was very handy as we'd never have found the Riad on our own. They also sorted us out with an English speaking taxi driver for the day to go into the atlas mountains. Unfortunately when it came to booking a taxi to the bus station for the next leg of our journey there was a mix up but they did manage to resolve and we made the bus just in time but it was an expensive ride.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haslemere, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2013

This is an absolutely fabulous place to stay in Marrakech Medina - I would recommend it to anyone. We stayed as a group of 4 friends, but this would equally suit single or couple travellers. The rooms are beautiful and very well equipped with lovely (if unlabelled!) toiletries. Beds very comfortable. Breakfast is delicious and big enough to set you up for the whole day. The staff were very accommodating, taking our collective desire for more savoury items at breakfast in their stride and providing delicious omelettes as a result. We ate there the first night and the set menu they served was superb from start to finish. Very much a friendly, family run affair, the staff all made you feel extremely welcome - even up to springing an unrequested surprise birthday cake on one of our party. Nothing is too much trouble for them. Take care on the marble floors - particularly when the plants have been watered!

Room Tip: Whilst the riad itself is very quiet, the downstairs rooms do suffer from arrival / departure noise...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 17, 2013

This Riad is an amazing oasis in the chaotic Medina of Marrakech. It has six beautiful bedrooms, each of them decorated with a special charm. On the terrace, there are some deck-chair where you can lay and enjoy the sunset and the view of city heart and surrounding mosques.
The breakfast is delicious and plentiful. “Thé a la menthe” with some great cookies is served whenever you like to. We also had dinner (that you need to pre-order) in the fantastic courtyard. The food was exquisite, the atmosphere pretty romantic (and at a great price too)!!!
The service is really awesome. Simon and Kadija go beyond your expectations, always happy to help you with whatever you need.
I totally recommend the transfer from the airport as well since the Riad is in a small alley and not easy to find.
Before our arrival, we got an email from the general manager Cecilia with useful information and things to do before getting to the Riad.
Summing up…a wonderful Riad with awesome people in it!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

Fantastic Riad. From the moment you walk into the Riad you feel relaxed. The owner is very helpful and ensure that everything you need is arranged. If you want breakfast on the terrace but then five minutes later you decided it's too hot and want it by the pool, it's no problem. The rooms were cleaned beautifully. The breakfast was plentiful and the dinner was wonderful. We will definitely be recommending it to friends.

(Probably would not recommended for a single female traveller as location is down some narrow allies, however the owner am sure could arrange safe escort to souks)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandbach
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

Riad Al Loune certainly lives up to expectation. The service you receive from the team, from the moment you arrive to the moment you leave is amazing - attentive but not overpowering. Nothing was too much trouble. The Riad is kept in fantastic condition - beautiful toiletries provided in the bathroom. We ate at the Riad twice - pre-ordering our meal in the morning. The food was lovely and traditional and served with a glass of wine. The lovely colourful Breakfast set you up for the day. This Riad certainly offers you a serene calm base which is needed after a day in the madness of Marrakech. Congratulations Riad Al Loune!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2013

What an amazing place is this Riad. You can't believe that behind a door of a narrow 'derb' (allie) you will find such a beautiful building. The whole Riad is so grand and it has been decorated with such great taste. It was a pleasure to come back every day to this oasis after visiting a hectic and busy Marrakech and enjoy a ‘thé a la menthe’ in the courtyard. The place is kept spotlessly clean and in perfect condition.

Our room ‘Vert’ was incredibly beautiful, every little detail was special. Mohammed and Kadija were always eager to help and organised a lot of things for us such as reservations to restaurants and taxis.

Breakfast was excellent and abundant, and it was different every day!

I’m also very grateful for the emails I received from Cecilia, the general manager before we arrived, with very useful information. Booking our transfer from the airport to the Riad with them was a very good decision as we arrived quite late and knowing that somebody was waiting for us was really reassuring.

I would not hesitate to recommend this Riad to anyone visiting Marrakech.

Room Tip: There are only seven rooms in the Riad and they are all amazing. We chose the Vert simply because i...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about RIad Al Loune

Address: 77, Derb el Kadi | Azbezt, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #45 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Riad is located in Marrakech Medina's heart, a few steps from the Ben Yousseph Madrassa;few minutes walking distance from Djemaa el Fna square. The Riad has 7 rooms ( with air conditioning/heating, bathtub/shower, hairdryer),solarium,swimming pool,hammam, SPA (massages etc), relax zone,indoor moroccan dinners and parties on request (local food, music,dance).Upon request airport pick-up and drop-off.Walks and guided tours.Wi-fi ADSL. ... more   less 
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