From the bottom of our Canadian hearts, we wish to thank Khadija, Youssef and Latifa who made our stay at Riad Al Loune in Marrakech so magical. From the warm welcome to the exemplary service, we loved every moment in our oasis in the middle of the busy Medina. If you want to stay somewhere unlike anywhere else, where the décor is not only beautiful to the eyes, is relaxing and luxurious, this is the place for you. Each room is decorated in a different colour with similar details. It might be a little bit higher in price, and it is worth every cent/centime/penny! We loved sitting up on the patio overlooking the rooftops of the Medina with the Atlas Mountains as the backdrop, while sipping our mint tea, which was on offer at any time along with delicate biscuits and dried fruits & nuts. An unexpected added feature was the complimentary Hammam (sauna using clay) with rose petals scattered throughout and candles flickering. The attention to detail was remarkable. We enjoyed delicious breakfasts beside the soaker pool and even stayed in for dinner, sitting in the living area warmly surrounded by candles and Moroccan décor – I loved the décor so much, I asked where some things were purchased and Youssef kindly escorted me to the shops so that I too could take a few memories home with me. On a practical side, the bed was extremely comfortable and the entire Riad was spotlessly clean. Khadija explained how to get around the Medina and gave advice as well as arranged a taxi to take us to a special restaurant and to the train station. They even did a load of laundry for us, which was greatly appreciated. We highly recommend this Riad to all who want to treat themselves.