When I first saw all the five star reviews, I was dubious. How can a place have so many five star reviews? But within 30 minutes of arriving at Riad Al Loune my suspicions were laid to rest. From the start it was top notch. They met us at the airport taxi, which they setup for us, and walked us the short distance to the riad, opening the door to a candlelight courtyard. They sat us down for hot mint tea and a huge assortment of hand-made, fresh pastries, cookies and a bowl of nuts and dates. It was like a fairy tale.
I’ve never had better service, including at five star resorts and hotels. The staff at Al Loune, including Youssef and Khadija, were incredible. They treated us like royalty, yet with the kindness of family. On my sister’s birthday they baked her a scrumptious cake, without being asked, and brought it up to her room on a tray lit with candles. The cake had both her first and middle name (presumably they had looked it up from the flight itinerary we had emailed them.) How thoughtful!
The accommodations were terrific: High quality beds, linens, and towels. The whole facility is maintained in tip-top shape. The breakfast is great: Fresh pastries, fresh squeezed orange juice, caffeine of your choice, and so much more. It’s served whenever and wherever you want: In the courtyard next to the pool, on the terrace under the morning sun, and one morning they even brought the breakfast into the room. Their service is incredible. Their facilities are excellent. I highly recommend this riad. And feel free to read my other reviews, because not everyone gets good marks. These guys earned it. I’d give them an extra star if I could.
- Official Description (provided by the hotel):
- The Riad is located in Marrakech Medina's heart, a few steps from the Ben Yousseph Madrassa;few minutes walking distance from Djemaa el Fna square. The Riad has 7 rooms ( with air conditioning/heating, bathtub/shower, hairdryer),solarium,swimming pool,hammam, SPA (massages etc), relax zone,indoor moroccan dinners and parties on request (local food, music,dance).Upon request airport pick-up and drop-off.Walks and guided tours.Wi-fi ADSL. ... more less
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