Firstly, the prices were so reasonable that I did not expect to get as great service as we did.
The rooms and Riad are beautiful and the air conditioning at the end of a long walk around the souks most days was very welcome! We spent most days having breakfast on the roof terrace, and occasionally dinner, which was very peaceful and serene.
We then come to the food: I had tagine in three different places in Marrakech and the Riad's tagine was by far my favourite and the portion sizes were very generous.
Breakfast was lovely and was especially nice to start each day eating al fresco on the roof terrace. My only critism would be that I started to get bored of eating the same breakfast every day, although there was still some choice: Pancakes, crepes, cake (yes, cake!), fig/apricot jams, honey, yogurt, fried eggs, butter, etc and occassionally fruit.
The service from 'the girls' as we called them, was great. They couldn't have been more polite and helpful and nothing seemed to much of an effort for them. We ordered dinner one night after an excursion and they had even laid rose petals on the table, which is the attention to detail that really makes trips like this special. The only problem we had as lazy english people was the language barrier, a few of the girls spoke enough english to get by but I saw this more as a fault on our behalf that we didn't learn more of the language before we went.
You could tell the girls would have been more friendly and talkative if we could understand each other better so if you're french is up to scratch, this won't be a problem.
Oussama however, speaks English fluently and was extremely helpful in difficult situations for us (our pet bearded dragon at home had gone missing and we needed to arrange a search party but had stupidly forgotten a travel plug to charge my mobile phone) and he let me use his laptop to contact people in England and even lent us a phone for the rest of the week so that we could contact friends and family easier.
We also had an excursion booked with a different company and we asked if he could do a better deal and he knocked 12 euros off the price.
The excursion we took through him was the best day we spend in Marrakech at the Cascades L'Ouzouds.
Point being that they all went the extra mile to make our stay as hospitable as possible and I would happily reccommend this Riad to anyone I know going to enjoy Marrakech.
- Official Description (provided by the hotel):
- Riad Princesse du Desert Nothing is too good for her. Equidistant from the " Jemaa El Fna " and " Door Dar El Bacha " , the location of Riad Princesse du Desert is exceptional especially since it offers beautiful calm and tranquility. Nestled in the Medina, the small alley that leads to the riad is a wonder with warm colors that contrast with the blue sky and vegetation that is rare in the Medina which can give the feeling of a Provence in Marrakech. Additionally beautiful decoration, attention to detail , arches , columns and moucharabiehs , lace white stucco ceilings, zellij ( tiled ) walls and featuring an alchemy of colors and smells with refined bath products (jasmine and amber ) make this a wonderful place to be . Additionally, not forgetting comfort alongside the beauty, each of the 6 rooms feature air conditioning, soft bedding and luxury linens. Breakfast is included in the price and we offer complimentary Moroccan mint tea and coffee with homemade cookies at all times. ... more less
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