Visited hammam Cleopatre on our recent stay at Marrakech. We were escorted by a young boy who was distributing flyers on the Jemaa al Fna square. First impression was good, English speaking friendly staff, good facilities. When we actually decided to take a package for 2 with 1h hammam with chocolate mask and 1h massage following by feel mask. I decided not to have hammam (as it was a bit too intimate for me) instead I swapped it for a pedicure and a chocolate face mask.
While my partner was having hammam I had the worst pedicure ever, had my nails brutally polished and cream applied on my dirty feet. I could have done better job on my own. The whole pedicure lasted 25 minutes and I was left waiting for my boyfriend to finish his hammam. When he arrived he was wearing dirty, dump and smelly bath robe which was clearly used before and passed between people. We then followed upstairs to the massage room to have our 1h massage. The towels on the tables were again dump and smelly and definitely used before, I was disgusted laying on them and couldn't wait till the massage is over. Although massage was good my misuse was texting mid through the massage and I had an allergy afterwards and was very itchy on my arms and legs (may be their magic argan oil!?). After our massage we had a feet mask, first they applied the substance with a brush on my make upped face and then on both our feet with the same brush, imagine how many people this brush been used on? Face feet, feet face, don't even want to think about it. Then all this was removed with a cloth which was used the same way, face then feet, and probably the same on other people.
Dirty, filthy place, left very uncomfortable and was desperate for a shower. Would not recommend hammam Cleopatre, shop around and see a few, its better to spend a few extra dirham but be satisfied in the end.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.