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“Fabulous family holiday !” 5 of 5 stars
Review of Riad Charme d'Orient

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Riad Charme d'Orient
4.0 of 5 Bed and Breakfast   |   61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #48 of 1,054 Marrakech B&B and Inns
Limoux, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Fabulous family holiday !”
5 of 5 stars Reviewed October 8, 2013

We are a family of six that have just returned from a weeks stay in the Riad in late September.
Everything has already been said regarding the Riad & its beautiful decor, the exquisite rooms, the quality of the beds & the bed linen, the wonderful breakfast & the friendliness & kindness of the owners & the staff but that doesn't mean that we needn't add our comments to those listed here on trip advisor. Everything was of such a high standard, & the staff's commitment to their guests was way above, & beyond, your normal expectations when staying in a hotel. The Riad is very practical for visiting Marrakech & if necessary, taxis, reservations & trips are arranged for you by Laurence or Saïd so no stress / hassle or worries - just leave the Riad in time to collect your transport for wherever you have chosen to go ! We wish them every success with the Riad - they work hard to create a soothing, calm atmosphere for when their guests return from the wonderful & colourful, but hectic, centre of Marrakech & are always there should you require their help or expertise. The mint tea served on our return,whilst we soaked our feet in the pool, was very welcome !! Thank you again to the team at Charme d'Orient & hoping that we will have the opportunity to return in the future.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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169 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Lorenskog Municipality, Norway
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 7, 2013

We resently stayed at this riad for 4 Nights. The riad is beautiful, with a nice roof terace, a small but nice pool and beautiful decorated rooms with comfortable beds. The staff are friendly and kind and the owners the same. The location is very good in the medina just a few minutes walk from Jema el Fna.

Room Tip: We had the Abdelhadi and it was nice.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

Excellent service here. We arranged a pickup from the airport through the Riad, and when the driver dropped off, we were met & escorted down the alleyways to the Riad itself. Everyone at the Riad was very friendly & helpful.

The rooms themselves were clean and nicely decorated.

Very hearty Moroccan breakfasts were served on the roof terrace, which was a lovely open space.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013

I can't fault this hotel the service is very personable, from the moment you arrive at the airport in Marrakech. Service from all staff was excellent, they couldn't help enough, local knowledge and advice is great! The room was of exemplary standard and with original features its the ideal room for two. Quality is through the roof within all aspects of the riad (hotel).

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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München, Deutschland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

+ location (in south medina - in a beautiful tiny street)
+ wonderful room with a passion for details – every rooms is designed differently
+ very clean
+ breakfast with homemade bread on the roof terrace
+ free WIFI
+ even a small pool is in the yard of the riad
+ excellent service
It’s a beautiful place to stay in Marrakech. It’s clean, tastefully designed and the staff is friendly and pleasant. I fully recommend this riad.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wollongong
Top Contributor
95 reviews 95 reviews
46 hotel reviews
Reviews in 51 cities Reviews in 51 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 24, 2013

There is much to say about this Riad, but most of it has already been said.
My many pre-booking emails were answered promptly by Laurence and after requesting a quiet room she suggested we take the Abdelhadi room, which is in the corner on the upper floor. Great choice! The room was very big with a small sitting area as well as the bed with crisp white mongrammed sheets. The décor was beautiful. There was a large "Moroccan style" bathroom with large walk-in shower and complimentary toiletries, huge bath towels and fluffy robes. The Riad is spotless throughout.
Our room-rate included free pick-up from the airport and breakfast. Breakfast was served on the roof-top terrace by the friendly staff. Although the breakfast is normally bread/cake/jams/juice and sweet Moroccan dishes Laurence made a special arrangement for my husband's dietary needs. The transport was waiting for us at the airport even though our flight from Barcelona was approx. 45 mins late.
The Riad is beautifully decorated throughout with lots of lovely things and lots of colour. There is a small "pool" in the courtyard. Although it was unusually hot when we were there - 41 degrees!!! the pool was too cold for a swim but excellent for dipping your feet in to cool down.
The 3 staff members employed here are delightful. They are friendly and obliging. We ate in the Riad two nights as we had been out all day on tours. Laurence asked what we would like both times and dinner was served on the rooftop by Said. We had an absolutely delicious lamb tangia one night and then a chicken tagine. The prices were very reasonable and you can buy wine, which unfortunately we didn't find out until the last day Wine prices were also reasonable.
The Riad is in a quiet location, approx. 10 mins walk to the Jemma el Fna. The Saadian Tombs and the Bahia Palace are also close by.
Laurence spent a long time with me going through our sightseeing requirements. She was extremely helpful suggesting the Three Valleys full day tour as well as our request for a day in Essaouira. Transport was booked through her and the prices were very reasonable. She also booked a private car/driver for our transfer back to Casablanca airport for our flight.She drew maps for how to get to the money-changer and gave suggestions for places for dinner and maps how to get there. The service she provides goes far beyond anything you would get in a hotel.
There was nothing not to like about our stay here and we would definitely return if visiting Marrakech again. We would recommend also to anyone who wants an "authentic" stay in Marrakech with great personalized service at an excellent price.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 18, 2013

Everything has already been said and I can only confirm it. This Riad is p-e-r-f-e-c-t-i-o-n !
Not only does it look like a little piece of heaven, but it truly is, for real ! The style, the quality (of everything, from bed sheets to breakfast and dinner !), the cleanliness (this must be the cleanest hotel I've ever stayed in), the service... Honestly, I don't think I could have been better anywhere else, and I wonder if I'll ever be ! All of this for an incredible quality/price ratio.
Congratulations to Laurence who lets her hosts get a taste of paradise and best regards to Said, with whom we had very fun and interesting conversations. He will certainly keep you entertained !
Would I ever go back to this place ? I would do in a heart bit for sure !!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Charme d'Orient

Address: 61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #48 of 1,054 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Charme d'Orient 4*
Official Description (provided by the hotel):
The Riad «Charme d'Orient» is situated in the heart of the beautiful Marrakech Kasbah quarter. You will be received in pure Arab-Andalusian style after its restoration in subtle harmony between tradition and comfort, and surrounded by a noble and charming atmosphere.It is especially well located close to the Saadian Tombs, the palaces of El Badi and La Bahia, and the famous Djeema El Fna Square. Therefore, the Riad has many appealing features to seduce you. ... more   less 
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