There is much to say about this Riad, but most of it has already been said.
My many pre-booking emails were answered promptly by Laurence and after requesting a quiet room she suggested we take the Abdelhadi room, which is in the corner on the upper floor. Great choice! The room was very big with a small sitting area as well as the bed with crisp white mongrammed sheets. The décor was beautiful. There was a large "Moroccan style" bathroom with large walk-in shower and complimentary toiletries, huge bath towels and fluffy robes. The Riad is spotless throughout.
Our room-rate included free pick-up from the airport and breakfast. Breakfast was served on the roof-top terrace by the friendly staff. Although the breakfast is normally bread/cake/jams/juice and sweet Moroccan dishes Laurence made a special arrangement for my husband's dietary needs. The transport was waiting for us at the airport even though our flight from Barcelona was approx. 45 mins late.
The Riad is beautifully decorated throughout with lots of lovely things and lots of colour. There is a small "pool" in the courtyard. Although it was unusually hot when we were there - 41 degrees!!! the pool was too cold for a swim but excellent for dipping your feet in to cool down.
The 3 staff members employed here are delightful. They are friendly and obliging. We ate in the Riad two nights as we had been out all day on tours. Laurence asked what we would like both times and dinner was served on the rooftop by Said. We had an absolutely delicious lamb tangia one night and then a chicken tagine. The prices were very reasonable and you can buy wine, which unfortunately we didn't find out until the last day Wine prices were also reasonable.
The Riad is in a quiet location, approx. 10 mins walk to the Jemma el Fna. The Saadian Tombs and the Bahia Palace are also close by.
Laurence spent a long time with me going through our sightseeing requirements. She was extremely helpful suggesting the Three Valleys full day tour as well as our request for a day in Essaouira. Transport was booked through her and the prices were very reasonable. She also booked a private car/driver for our transfer back to Casablanca airport for our flight.She drew maps for how to get to the money-changer and gave suggestions for places for dinner and maps how to get there. The service she provides goes far beyond anything you would get in a hotel.
There was nothing not to like about our stay here and we would definitely return if visiting Marrakech again. We would recommend also to anyone who wants an "authentic" stay in Marrakech with great personalized service at an excellent price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.