We stayed here for a week in October 2012 and cannot praise this riad enough! Entering in through the small door (it's a bit of a challenge to find) from the dusty streets of the medina, it really does feel like you're entering an oasis of calm. The owners and staff (Laurence, Alain, Said, and Asma) were all incredibly welcoming, warm, and friendly and went above and beyond the call of duty, even offering us medicine when the inevitable Moroccan stomach malaise set in. We stayed at a few other riads during our visit to Morocco but none of them compared to Riad charme d'orient. The attention to detail at this riad is flawless, from the amazing breakfasts with a myriad of tiny pots to the tangia cooked in the oven of the hamam across the street. We would definitely return if we come back to Marrakech.