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“A wonderful oasis in the heart of the medina.” 5 of 5 stars
Review of Riad Charme d'Orient

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Riad Charme d'Orient
4.0 of 5 Bed and Breakfast   |   61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco   |  
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15% off room rate
Ranked #47 of 1,046 Marrakech B&B and Inns
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“A wonderful oasis in the heart of the medina.”
5 of 5 stars Reviewed March 1, 2013

One must stay in the medina when visiting Marrakech, at least the first time. The place to stay is Charme d' Orient. Wonderful rooms and a great rooftop terrace. Breakfast are spectacular and if you have the chance to have them make your dinner it is excellent. Laurence and Siad are gracious warm host that make the a paradise.n

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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166 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Lancaster, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2013

Absolutely fantastic

We stayed at this Riad for five nights. It was an excellent way to see Marrakech. The Riad is close to the main sites and is an oasis of peace and tranquillity in what is a mad exciting city.

The Riad is of a very high standard and all the staff very friendly and helpful. The owner Laurence sat down with us and worked out what was best to see and when was the best time. Laurence also booked a private trip to the mountains and on another day a hamam which made organising things much easier.

Alain cooked a superb traditional meal for us in the Riad which was a great relaxing night after a long hectic day.

Without reservation I can recommend this Riad to anyone wanting a quality stay in Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Derby, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2013

Everything about this riad was perfect. As soon as we had booked we received a personal email from Laurence , the owner, who welcomed us and offered to arranged a taxi pick up from the airport to the riad on our arrival. We were glad we agreed with this arrangement as we would never have found the riad on our own since it is down a quiet alley. Laurence was waiting for us on the main road, she was very welcoming, we had mint tea when we got there and Laurence sat with us to give us information about the city, she booked a hamam for us and a day trip to the atlas mountains. The riad was beautiful, full of character, clean, quiet and an ideal place to come to after the hustle and bustle outside. Laurence and her staff were very pleasant and only too happy to help with any queries. Laurence, Allain (laurence's husband) and Sahid (staff) walked us to the taxi pick up point on our departure. They clearly love their work which made this a lovely experience for us.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Fillans
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 24, 2013

Spent three days here on a last minute holiday.

Laurence and Alain are excellent hosts, with nothing too much trouble (including getting us back to the Riad when we got lost on the first night). Beautifully decorated and well located (if difficult to find until you get used to it), I'd thoroughly reccomend it.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

This has to be the perfect place to base your stay in Marrakech. Only 10-15 mins from the airport, we were met promptly (even though our plane was 40 mins early!) and whizzed to the Riad.

The pictures can't do justice to the beauty of the place - it is a thing of beauty. It was awe inspiring to hear from the wonderful owners about their transformation of what was a below average building into something of exquisite handcrafted beauty. All the carvings, mosaics, plasterwork and other detail in the building are handmade in a tradition that probably won't exist in a decade. The attention to detail is breathtaking and it really is a feast for the eyes.

The breakfasts were delicious and extremely generous and tea/ fruit/ sweeties were always being offered to us every time we came in the building by the lovely Said. Said also took us on a very special trip to the Atlas mountains, where he seemed to know everyone en route (being a native of Ourika Valley) and was able to help us see fascinating aspects of mountain life that are not open to all tourists. We felt very privileged.

Alain and Laurence really made this trip special for us. Not only their endlessly charming and warm hospitality, but their never-tiring enthusiasm for the city and country. They generously shared all their local knowledge with us and this was better than any guide book. We got a huge amount out of our 5 day trip and are convinced we would not have had such a quality experience or such an enjoyable one without their insights and stories.

Would not hesitate to recommend this Riad to anyone - there cannot be a better place to experience Marrakech and we will definitely be back to stay in the future. Thank you for making it such a memorable holiday!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madrid, Spain
1 review
5 of 5 stars Reviewed January 7, 2013

We have stayed 4 nights at Riad Charme d'Orient. It is a beautiful, cozy place, extremely clean and very well looked after by Laurence and her staff (Alain, Said and Ashma). It is located in the heart of the Medina but within easy reach from the airport, the wall gates and Djemma el Fnaa (just 5 minutes walking). It is also very close to main attractions such as the Saadien Tombs or Palace Bahia.
Laurence and Alain were waiting to pick us from the taxi and, in general, the staff was available at all times to help us plan visits and activities. The room we stayed at was Amirah Fati, on the first floor. Spacious, well decorated and very quiet.
We highly recommend to choose this Riad to make a good experience out of your trip to Marrakech.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
141 reviews 141 reviews
64 hotel reviews
Reviews in 66 cities Reviews in 66 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 31, 2012

Riad Charme d'Orient is a a gem, both because of its structure (a renovated courtyard house hidden on a narrow lane in the Marrakech Medina) and because of the exceptional service offered by owners Laurence and Alain, and their friendly staff.

It was our first visit to Marrakech and we wanted to experience the town's history and culture, so staying in a large tourist hotel was definitely not going to fit our needs. In looking for a more personal experience, we stumbled upon Charme d'Orient and I cannot imagine it is possible to find a better place! From the warm welcome (three people came out to greet our taxi and escort us (3 mins) down the winding lane to the Inn) to the exceptional assistance and advice offered by Laurence on touring and dining, to the friendly, smiling service staff (Said and Asma), this was an outstanding way to exeperience Marrakech.

The location is ideal -- close to some of the major historical sights of the Medina, including the Saadian Tombs, the Bahia Palace and the gem of Islamic art that is the Dar Si Said museum. We walked from there around the old city, and at the end of an exhausting day experiencing the clamour and congestion of the narrow streets and alleys, it was a breath of fresh air to return to the calm Charme d'Orient courtyard and sip a quiet glass of wine. (Because the hotel is so small and intimate, we found ourselves actually chatting with other guests, which was a welcome social touch.)

We didn't stay at the Riad for any evening meals, but we did enjoy beer, wine, snacks and even a few whiskies in the courtyard. Breakfasts were excellent -- good quality "pain au chocolat" is a sine qua non for a good breakfast, but Asma also offered cooked omelettes and yogurt or flan.

All in all, our stay at Charme d'Orient was one of the best B&B experiences we have ever had, and I would recommend it to anyone -- other than families with small kids. (While they would be welcome, I am sure, the serene atmosphere of this place would not benefit from their presence.)

Room Tip: This inn is built around a lovely central courtyard -- see pics. Rooms on the ground floor are righ...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Charme d'Orient

Address: 61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #47 of 1,046 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Charme d'Orient 4*
Official Description (provided by the hotel):
The Riad «Charme d'Orient» is situated in the heart of the beautiful Marrakech Kasbah quarter. You will be received in pure Arab-Andalusian style after its restoration in subtle harmony between tradition and comfort, and surrounded by a noble and charming atmosphere.It is especially well located close to the Saadian Tombs, the palaces of El Badi and La Bahia, and the famous Djeema El Fna Square. Therefore, the Riad has many appealing features to seduce you. ... more   less 
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