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“Friendly haven in Marrakech” 5 of 5 stars
Review of Riad Charme d'Orient

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Riad Charme d'Orient
4.0 of 5 Bed and Breakfast   |   61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #44 of 1,037 Marrakech B&B and Inns
St Fillans
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
“Friendly haven in Marrakech”
5 of 5 stars Reviewed January 24, 2013

Spent three days here on a last minute holiday.

Laurence and Alain are excellent hosts, with nothing too much trouble (including getting us back to the Riad when we got lost on the first night). Beautifully decorated and well located (if difficult to find until you get used to it), I'd thoroughly reccomend it.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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165 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

This has to be the perfect place to base your stay in Marrakech. Only 10-15 mins from the airport, we were met promptly (even though our plane was 40 mins early!) and whizzed to the Riad.

The pictures can't do justice to the beauty of the place - it is a thing of beauty. It was awe inspiring to hear from the wonderful owners about their transformation of what was a below average building into something of exquisite handcrafted beauty. All the carvings, mosaics, plasterwork and other detail in the building are handmade in a tradition that probably won't exist in a decade. The attention to detail is breathtaking and it really is a feast for the eyes.

The breakfasts were delicious and extremely generous and tea/ fruit/ sweeties were always being offered to us every time we came in the building by the lovely Said. Said also took us on a very special trip to the Atlas mountains, where he seemed to know everyone en route (being a native of Ourika Valley) and was able to help us see fascinating aspects of mountain life that are not open to all tourists. We felt very privileged.

Alain and Laurence really made this trip special for us. Not only their endlessly charming and warm hospitality, but their never-tiring enthusiasm for the city and country. They generously shared all their local knowledge with us and this was better than any guide book. We got a huge amount out of our 5 day trip and are convinced we would not have had such a quality experience or such an enjoyable one without their insights and stories.

Would not hesitate to recommend this Riad to anyone - there cannot be a better place to experience Marrakech and we will definitely be back to stay in the future. Thank you for making it such a memorable holiday!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madrid, Spain
1 review
5 of 5 stars Reviewed January 7, 2013

We have stayed 4 nights at Riad Charme d'Orient. It is a beautiful, cozy place, extremely clean and very well looked after by Laurence and her staff (Alain, Said and Ashma). It is located in the heart of the Medina but within easy reach from the airport, the wall gates and Djemma el Fnaa (just 5 minutes walking). It is also very close to main attractions such as the Saadien Tombs or Palace Bahia.
Laurence and Alain were waiting to pick us from the taxi and, in general, the staff was available at all times to help us plan visits and activities. The room we stayed at was Amirah Fati, on the first floor. Spacious, well decorated and very quiet.
We highly recommend to choose this Riad to make a good experience out of your trip to Marrakech.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Top Contributor
139 reviews 139 reviews
63 hotel reviews
Reviews in 65 cities Reviews in 65 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 31, 2012

Riad Charme d'Orient is a a gem, both because of its structure (a renovated courtyard house hidden on a narrow lane in the Marrakech Medina) and because of the exceptional service offered by owners Laurence and Alain, and their friendly staff.

It was our first visit to Marrakech and we wanted to experience the town's history and culture, so staying in a large tourist hotel was definitely not going to fit our needs. In looking for a more personal experience, we stumbled upon Charme d'Orient and I cannot imagine it is possible to find a better place! From the warm welcome (three people came out to greet our taxi and escort us (3 mins) down the winding lane to the Inn) to the exceptional assistance and advice offered by Laurence on touring and dining, to the friendly, smiling service staff (Said and Asma), this was an outstanding way to exeperience Marrakech.

The location is ideal -- close to some of the major historical sights of the Medina, including the Saadian Tombs, the Bahia Palace and the gem of Islamic art that is the Dar Si Said museum. We walked from there around the old city, and at the end of an exhausting day experiencing the clamour and congestion of the narrow streets and alleys, it was a breath of fresh air to return to the calm Charme d'Orient courtyard and sip a quiet glass of wine. (Because the hotel is so small and intimate, we found ourselves actually chatting with other guests, which was a welcome social touch.)

We didn't stay at the Riad for any evening meals, but we did enjoy beer, wine, snacks and even a few whiskies in the courtyard. Breakfasts were excellent -- good quality "pain au chocolat" is a sine qua non for a good breakfast, but Asma also offered cooked omelettes and yogurt or flan.

All in all, our stay at Charme d'Orient was one of the best B&B experiences we have ever had, and I would recommend it to anyone -- other than families with small kids. (While they would be welcome, I am sure, the serene atmosphere of this place would not benefit from their presence.)

Room Tip: This inn is built around a lovely central courtyard -- see pics. Rooms on the ground floor are righ...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 29, 2012

Me and my wife stayed at this Riad on our first ever visit to Marrakech. We loved the Riad, it was all we had hoped for and more. Our room was very clean and the whole Riad is a beauty. It is hidden in the hustle bustle of the narrow streets of Marrackech and very near to the city centre. Alan and Laurence, the couple who own the Riad are such a nice people. They were there to receive us just as we steepped outside our taxi and made our stay really memorable. I am not sure about the tariffs of other such Riads in Marrakech but would defenitely recommend this one for exceptional service of the people in Riad who will make sure your stay is as memorable as it could be.

We will defenitely stay at this Riad the next time we visit Marrackech.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkoswald, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2012

This was our first visit to Marrakech and to Morocco and Riad Charme d'Orient was the ideal place to stay. Laurence and Alain are perfect hosts, and did everything possible to make our visit memorable. We took advantage of the offer of airport transfer, which made arrival swift and easy. The taxi stop is a short distance from the Riad, and Alain, Laurence and Said all turned out to meet us - what a welcome! Over several cups of sage tea, Laurence talked us through the major sights, then walked with us almost as far as Djemaa El Fna to show us the safest route at night.
The city is fascinating, but noisy and crowded, so the ability to withdraw into the calm of the riad was a huge bonus. The courtyard and the rooms have all been restored with immense taste and sensitivity. Our room and bathroom were beautifully appointed - lovely fresh linen and towels, and lots of little touches.
Breakfast, served in the courtyard, was generous and quite set us up for the day. One evening we ate in - Alain prepared us two magnificent tagines, one lamb and the other chicken. We dined in the salon by the fire, starting with a salad of tomatoes and onions and ending with slices of orange with cinnamon and dates. Delicious!
Said looked after us very well, organizing taxis and a wonderful trip into the Ourika Valley. Asma, who is at the riad during the day, showed us great kindness, and we particularly appreciated her mastering the art of making English tea, which she served us on the roof terrace each afternoon.
The location of the riad is extremely convenient: the whole of the medina is in walking distance, but sights such as the Saadian tombs and Badi and Bahia Palaces are only a couple of minutes away. The little street where it is located is very quiet (by Marrakech standards) and easy to find. We had a fabulous time, and would recommend the riad without hesitation.

Room Tip: All the rooms are beautiful and individual. Look at the photos. Rooms on the upper floor are larger...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 30, 2012

I have just returned from 3 nights here, the Riad is absolutely beautiful, very nicely designed and spotlessly clean. Alain and Laurence, along with their team of Said and Asma, put a lot of effort in to make sure your stay in Marrakech and at their Riad is the best it can be.

Unfortunately I got horrendous food poisoning on the first day by eating at a Cafe in the Medina so I spent all but about 4 hours of my 3 days in the Riad and I am so glad I was staying there, especially as Laurence was very kind and made sure I was okay and gave me some medication to help! It is so very peaceful, the bed was extremely comfortable, the linens are lovely as are the towels and the nice fluffy bathrobes, all the details have been very well thought of, it was a haven to stay in.

There is a lovely roof terrace that is a great suntrap too, nice for a bit of relaxing.

I really liked the area the Riad was in, the Kasbah quarter, I found it more quiet and less hassley than the other parts of the Medina, yet only a short walk to Jma el Fnaa square and the Souks and other attractions.

I absolutely would stay here again if I return to Marrakech and I highly recommend it to anyone else, there are so many Riads to choose from, but I am so glad I chose this one, it was great value, Laurence and Alain were excellent hosts and for me it was just the perfect place to stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Charme d'Orient

Address: 61 Rue Touareg, Ksibet N'has | Médina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #44 of 1,037 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Charme d'Orient 4*
Official Description (provided by the hotel):
The Riad «Charme d'Orient» is situated in the heart of the beautiful Marrakech Kasbah quarter. You will be received in pure Arab-Andalusian style after its restoration in subtle harmony between tradition and comfort, and surrounded by a noble and charming atmosphere.It is especially well located close to the Saadian Tombs, the palaces of El Badi and La Bahia, and the famous Djeema El Fna Square. Therefore, the Riad has many appealing features to seduce you. ... more   less 
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