We have stayed 4 nights at Riad Charme d'Orient. It is a beautiful, cozy place, extremely clean and very well looked after by Laurence and her staff (Alain, Said and Ashma). It is located in the heart of the Medina but within easy reach from the airport, the wall gates and Djemma el Fnaa (just 5 minutes walking). It is also very close to main attractions such as the Saadien Tombs or Palace Bahia.
Laurence and Alain were waiting to pick us from the taxi and, in general, the staff was available at all times to help us plan visits and activities. The room we stayed at was Amirah Fati, on the first floor. Spacious, well decorated and very quiet.
We highly recommend to choose this Riad to make a good experience out of your trip to Marrakech.