This was our first visit to Marrakech and we were very happy with Riad Viva. I was travelling with my Mother and Aunty on a 3-day "girl's trip". Our first impressions arriving at 10pm were not great as it's down an dark alley off the main street, but our wonderful porter Hamza lead us to the little oasis that is Riad Viva. Check in was a bit slow after a long flight and they do not have a restaurant, so be prepared to head out again or have something to eat at the airport if you are arriving late. Thank goodness Hamza was still around to help us find Jemaa el Fina and importantly a bank to get some local money. Hamza ended up being a wealth of information, good English and someone you want to run into on the way home from a busy day in the souks or sightseeing. Breakfast each morning was lovely on the terrace, the room (Rose Suite) was spacious, clean with a stunning Morocaan bathroom. We had dinner on the terrace one night which was well worth the money after a long day out. All the girls on reception and in the kitchen were lovely: Aziza, Khamisa, Hassamia and Fatiha ... they all work so hard. The Hamman/massage staff do not speak a word of English .... ask the reception staff to translate anything you may need translated before you're in your underwear sitting on a marble bench. I would definitely stay here again, it was nice to escape the chaos of Marrakech each day. The pool was gorgeous and the riad is only one year old, so nice and clean and everything works!