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“Lovely Riad” 4 of 5 stars
Review of Riad Viva

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Riad Viva
4.0 of 5 Guest house   |   107 Derb Sidi Mbarek | Sidi Mimoun, Marrakech 40008, Morocco   |  
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10% off room rate
Ranked #192 of 1,080 Marrakech B&B and Inns
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely Riad”
4 of 5 stars Reviewed January 20, 2013

Came here for 5 nights and the staff were all very helpful. Breakfast every morning was to a good standard and although initially hesitant about the alleyways to get to the riad, i soon realised army and police officers were guarding the local areas as one of the Kings Palaces is a two minute walk from the riad.

The riad is a very convenient walk to the local attractions and spas. Although the riad is located in the old city, it is only a short taxi ride (approx) 10 mins to get to the new city where all the cosmopolitan shopping is based. Essentially you can get to the new city for 20-30 dirhams from the riad, which is not bad.

I think i would have liked a brief explanation of the riad and a short intro as well things to do on my first day there. Also it would have been helpful when we first arrived that we were explained if we wanted to arrange any days out/ excursions, which i had to do myself the day after.

Apart from that Yousef and the ladies were all very nice and accomodating.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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322 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Kawasaki, Japan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 12, 2013

We stayed 3 nights in Riad Viva. The hotel is very beautifully decorated in typical Moroccan style. The courtyard was very lovely. I could not stop taking photographs, especially the different lamps that were used in the Riad. The rooms were comfortable and nice. Our stay was very relaxing as the Riad's atmosphere was very homely. The staff were helpful, however, only the Manager (Aziza) could speak good english. The Hamam and Massage was very good.

Regarding the location, we were initially a bit scared as the approach to the Riad was through narrow roads which did not give a feeling of safety, however, we soon realized that there were many Riads in that area and that it was not a problem.

Overall the stay was excellent, however, on the last day we were not happy with the Riad's arrangement of free transportation to the airport. In booking.com, it's clearly mentioned that the Riad Viva offers free transportation to the Hotel, however, we were initially asked to pay 200 dirhams. Later they informed us that it would be free. Further, even though we informed them the departure time, there was some miscomunication between the Riad staff and the Taxi driver and they arrived 30 minutes late.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2013

The position of Riad Viva is a little off the beaten track and can be intimidating initially.Its set down small alley ways and is hard to find. I would advise that you use their complimentary taxi to pick you up from the station or airport and then you are delivered to the door.
The riad is very beautiful and well appointed, pictures do not do it justice. Breakfast does the job and they do try to change it a little each day. We ate in the restaurant a couple of times and had a three course meal for 19 euros. It was excellent! They sell a limited range of alcoholic drinks
The staff at the riad are helpful and could not help enough. I would particularly like to thank Aziza, Hassania,Khanisa,Fatiha,Rahal and Youssef.
We had a lovely time and would highly recommend it.

Room Tip: Choose a room upstairs as it is quieter.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 8, 2013

The hotel is nice and clean, rooms tidy and welcoming.
The staff is very helpful and friendly. Location is good if you want to visit the medina and is also close to the main attraction in new Marrakech. A nice dinner in the Riad is strongly recommended as the food is probably the best we had during our stay.

Room Tip: Possibly not on ground floor.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 7, 2013

My husband and I stayed over Christmas, for 8 nights, at Riad Viva. I am quite perplexed by these reviews as our experience was not like this. We arrived only to find that we were in a very small ground floor room - not the 'superior' room we were expecting. If you are on the ground floor it is incredibly noisy. There are no windows to the outside in this room so it vaguely resembles a prison cell. The dinner we had booked was absolutely abysmal. It costs 19 euros each and consisted of 4 teaplates of cold cooked vegetables for a starter, some pieces of really tough chicken in a tagine with olives and preserved lemon (no accompanying vegetables or potatoes) for the main course and an orange sliced sprinkled with some cinnamon for dessert. Our supposed candlelit dinner was accompanied by a loud game of football on the large television in the dining room, which the waiter changed to another game halfway through. Your nights sleep will be rudely interrupted at 5.39am by the Imam calling the faithful to prayer, which if like me you cannot get back to sleep once woken, you will lay in a pitch dark room wondering when you can get away with putting on a light to read. The breakfast was revolting. Most mornings there were stone cold thick pancake things and cold crepes. You get bread, a miniscule amount of butter, some jam and laughing cow cheese portions. On 3 mornings we got tiny pieces of cake, and on 2 mornings some chopped up apple and banana with a miniscule amount of strawberry chopped up in it. Because I am diabetic I asked for eggs which were grudgingly produced, often with raw white or yolk running off them. You also got a pot of coffee and orange juice complete with pith and pips and a yoghurt from a pack of 4. If you had breakfast on the roof terrace you had to contend with swarms of wasps.
To get back to the riad from the medina you have to negotiate, at night, a very dark cobbled passageway with a lot of young men standing around. In daylight there are younger boys playing football, who do not stop as you go past. There are also mopeds zooming around the narrow alleyways. We did not find Aziza particularly helpful, if you complain, as we did, she becomes quite nasty. The women who clean the rooms were lovely, very sweet The riad is clean, but our shower head did not want to stay upright and there are very few comfortable places to sit and relax.
We would never go back to Marrakech, we found the medina to be intimidating, we witnessed several fights - one where young men were attacking an elderly woman. To eat out cost a fortune and was very hit and miss. We both went down with very bad diarrhea after, stupidly, eating in the EL Fna square, which over a week later we are still feeling the effects of. I don't think I shall ever be able to listen to Marrakech Express again!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leek, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 9, 2012

We had a lovely four night stay in this beautiful Riad, 10 minutes walk from the main square in Marrakech. The staff were very friendly and went out of their way to make our stay as comfortable and relaxed as possible: nothing we requested or enquired about was too much trouble. The rooms were spotless and eloquently decorated. The roof terrace was a wonderful place to relax after a day around the souks.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Cove, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 3, 2012

A very charming place to stay. The rooms here are very comfortable and well kept. Beds are perfect for a good nights sleep. The terrace is lovely for sundowners in the evening and the staff are very warm and friendly here. We ordered dinner for our group on one evening and it was a very nice Moroccan feast, the tangines were delicious ( quite basic - but still very yummy!) the dining room was set up very thoughtfully with decorations and special table settings which was a nice touch. I would definitely recommend this Riad, which is the 3rd I have stayed in in Marrkech. The souk is only a ten minute walk, so it's very good or shopping too. The location is at the end of quite a long alley/laneway in quite a family oriented neighborhood that is close to the palace and not far from the airport. My tip: book airport transfers through the Riad ( makes for a hassle free arrival/departure)

Room Tip: The rooms on the bottom floor closest to reception have the best wi-Fi and mobile reception
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Viva

Address: 107 Derb Sidi Mbarek | Sidi Mimoun, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #192 of 1,080 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Viva 4*
Number of rooms: 7
Official Description (provided by the hotel):
In Riad Viva, you can feel the atmosphere of a small royal palace, where tradition and modern style meet together. Build in a typical Moroccan style and decorated with fine handcraft, you will enjoy the luxurious comfort of spacious and bright rooms as well as the nice terracce with pool and lounge.The access to the Riad is directly near the private palace of king Mohammed VI and from the big terrace you experience the direct view into the large park of the world-famous five stars hotel Mamounia. ... more   less 
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