As a special treat to myself on my last day in Marrakesh I decided to go to the spa for a hammam, massage and facial. the spa was recommended by the riad and guests that had been there for massages were happy so off I went. Unfortunatelly I decided to go for a massage untried by the others called thinness massage...
I arrived and was given a locker containing a robe and plastic slippers, first impressions, the robe smelled of oils, so I wasn't sure it had been cleaned, I gave it the benefit of the doubt and was shown into a hammam only to be taken out again 10 seconds later to then wait and be shown into another hammam... Compared with a previous experience the whole thing was very quick, which is just as well as I was finding it too hot, and superficial, but ok. No towel given to dry yourself off, you are put back into the ( cloth) robe which you keep ( wet ) right until the end.
I was then taken to the massage room and did not have the good sense to ask what the massage consisted of exactly ( I have had numerous different massages aimed at cellulite, drainage, circulation etc...so wasn't worried). Nothing was said either or asked.
When I got in there was a used tissue on the massage bed which I found off putting to say the least, but again said nothing, the girl had a cold so probably forgot about it. she then started by on foot which was fine, and the calf which was firm but fine, unfortunately she then continued so hard up the first leg and the rest of the body it hurt like hell, and I have had 3 of my children with nothing at all and I would rather give birth than go through her massage again, it was excruciating, I told her it hurt, I flinched, I tried to move my limbs away because of the pain, I told her I had bad circulation and showed her a varicose vein in my arm, told her I had back and neck problems and to go easy, all to no avail, she kept saying it was normal (!!!). I did not get down and walk away thinking somehow I would feel wonderful once it stopped. But no, once over I was in a state of shock, my arms were shaking badly, and I was feeling like I had been mauled. I then was put back into the wet robe, taken to a day bed and given cold mint tea, and then taken to facial which was ok. i was so upset I decided to wait for the person who was coming for me outside in the street rather than sit there. I made it back to the riad, had a quick bite to eat and went straight to bed for the rest of the afternoon (4 hours) I felt so bad. Next morning I counted 12 bruises and still felt really bad in spite of taking a lot of arnica, pain killers and muscle relaxants. Two days later I still ache all over although the shaking has subsided. So all in all the treatments which were not the massage were just average, the hygiene and comfort just under average, the customer service inexistent as I told 4 different people I did not feel well and they just ignored me, and this particular massage only to be booked for your worst enemy !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.