The room was very nice - very spacious and clean. The staff - especially the entertainment staff were excellent and the housekeepers also. The food was disappointing and there was only one restaurant which is not 5 star at all. We went to Reception every day to complain about something which we have never done before. Reception Service was useless. So on a points basis it would be 5 out of 10.There were 6 people in Reception with most of them being trainees so they didnt actually know what to do. English in Reception was poor even though they claimed 90% of the country spoke English.
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- Also Known As:
- Club Albatros Hotel Marrakech