We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“More like a 3 star” 3 of 5 stars
Review of Club Albatros

Save Saved
You added Club Albatros to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Club Albatros
1 Avenue de la Menara, Marrakech, Morocco   |  
Hotel amenities
Ranked #742 of 1,031 Marrakech B&B and Inns
Heathfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
“More like a 3 star”
3 of 5 stars Reviewed October 25, 2011

Just got back from Morocco, Was staying at Albatros Club Super in Marrakech, Staff were really nice, always seem to be wanting to help, and helpful for information.
The all inclusive is a bit limited as it only gives you one restraunt, and the food was not brilliant, edible, but not considered five star standard.
The rooms were big and had all the essentials, but could be a little more cleaner, same for the upkeep of the hotel, as there were broken tiles, and dirt around the hotel.
there isn't a great deal to do around the hotel in the day, so is not a great lace for children, but good for a chilled out holiday with sun, in peak season.
When going out just be aware of pick pockets and people trying to con you, just be stern and say 'NO'.
Overall I would say the hotel is a 3 star hotel.
My girlfriend and i would go back, but not for a luxury holiday, but more for a short break.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

28 people have reviewed this hotel

Traveler rating
    6
    9
    10
    1
    2
See reviews for
4
16
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
uk
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2011

I read all the reviews on this hotel before going and was worried sick. However when I got there it was great. We were on the all inclusive package and our original room was in the block facing the Le Charlot bar. The first night was noisy because the entertainment was all outside as it was so hot but a call to reception got our room moved to another block which was really quiet. The rooms were comfortable and well furnished. The beds were wonderfully comfortable. The shower was powerful and the air conditioning very efficient. The food was good - I was worried as a vegetarian that I would go hungry but no problems at all. All the staff were friendly and very helpful. There was one miserable looking guy but I think the main problem was he did'nt speak English. The two pools were great and there were loads of beds available every day. The entertainment was basic but enjoyable and we had a wonderful week. Would recommend this hotel and would have no hesitation on going back there again.

Room Tip: Don't accept a room facing the Le Charlot bar as the evening entertainment can be quite loud and...
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2011

My husband and stayed here on our first holiday away from the kids. we stayed for four nights on an all inclusive basis. The hotel is nice and clean and the rooms were a good size, beds comfortable and nice clean sheets. the bathroom was nice and clean although a little out dated. When we arrived our balcony patio door had a crack in it, we told the management and they changed our room immediately. Thre was a good selection of food on offer for all mealtimes and also a snack bar making individual homemade pizza every afternoon.
The pools were very cold but clean and as it was very hot 34C one day so this was quite nice!
most of the staff were very friendly with the exception of of one misery in the bar near the main pool, who took it upon herself to be as rude as possible.
the hotel looks like it was two hotels at one point and is now one big one, it is also called albatros gardens. There are two fitness centres you can use and they are very modern. we paid £15 for a taxi from the airport, .
There were some families at the hotel with small children, and although there was a play area and pools for kids i didnt see it as very child friendly. there are massive windows fully opened even on the 6th floor! the pools are very deep with not much warning, youd have to been on guard 24/7.
My overall opinion of the hotel is that it is quiet, clean and well managed. The rooms could do with some improvement cosmetically i would give it a four star rating in a brochure.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2011 via mobile

Hi guys, stayed at the albatros club, Marrakech.
The reception staff were excellent and very informative and well spoken English (Lumia & Aisha). Don't get worried if the staff take your luggage away on arrival at the entrance to the hotel, the bell boys will be taking them to your room and you will be escorted there also by the staff.
The hotel is located a short drive from the airport roughly a 10-15 min drive. The service was excellent, very clean environment and well maintained grounds.
The rooms are not 5* standard may be more of a 3*/4*.
We stayed all inclusive which was my first experience. The food was ample but adequate and prepared to a high standard.
We were allowed to use 1 restaurant and 2 bars. The soft drinks are of quality brand i.e coca cola, sprite etc. Alcoholic drinks are of a non popular brand but other brands are available at an extra cost.
The pools are well maintained and cleaned every night, plenty of sun loungers.
There is a gym with mainly cardio machine and a few weights machines. Other facilities are available i.e Spa treatment, facials, hot tubs etc.
Just wanted to mention the staff were great and very helpful, they work a lot of hours for little money so dont be shy to tip. They also have karaoke nights, disco's and outings to the near by night club Pacha.
I hope this is of great help to all and hope you enjoy your stay.

Shah&shadz.dot

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 22, 2011

Stayed here on a 3 night break in October on an all inclusive basis. The rooms were nice and pool is good with comfy loungers however I'd definitely say it's more of a 3 or 4 star hotel than a 5 star.

Our room was located near the pool which was very handy for the day but at night very noisy being opposite the pool bar, music only lasted until around midnight so wasn't a big deal but you may want to avoid that spot if travelling as a family.

Food was ok, buffet style with breakfast being the best as there was an egg/ pancake station. Tea time was disappointing - just tea no cakes! Snack time was pizzas (homemade & nice) or chips. The drinks included were only local spirits with cocktails a bit disappointing however it's hard to get alcohol in Marrakech and there was beer, wine etc. It only included 1 bottle of water pp per day however there were water dispensers to top them up so this wasn't an issue.

The hotel is located approximately 30 minute walk from the centre or a 25-30 dirham taxi journey away. We cost charged 200 dirham for taxi from the airport, coming back we paid 100 - so definitely worth negotiating!

We had a hammam at the hotel was quite good but it felt a little like staff thought we were an inconvenience! All staff at hotel were quite helpful but only when asked, no information was naturally offered so you have to ask away (for a map/ taxi/ cards to get towels at the pool etc)

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
britain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 14, 2011

We have just come back from Albatros club and was very disapointed, it certainly is not a 5* hotel as stated, it would only get a 3* at the most. The rooms were okay and spacious pools were nice, but the food a let down, very little choice, certainly not 5* snacks were limited too. I have been to many hotels abroad rating 3 to 5*, and this was certainly the worst for food. and rating is not 5*, a 3* at most. It was nicely situated from the souks just a twenty minute walk.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2011

Well, after reading the reviews on here I was quite sceptical and was expecting the worst, but me and my partner were pleasantly surprised and had the most fantastic time! We wanted a hoilday that was going to be about pure relaxtion and that is exactly what we got....we wanted to go somewhere we could unwind without the running around of children or the noise of tots (we do love children, but just did not want to be around them). We flew out on 25/09 and returned on 30/09....5 glorious nights of bliss. The room is to an ok standard, spacious and with a t.v. The bathroom is in serious need of modernisation, although the shower worked fine. The food was amazing, loads of fresh salad, fruit and vegetables and grilled meat....there was plenty of variety when it came down to deserts as well ;)
While we were there it looked to us that they were still renovating the rooms, so we would expect them to be upto a 5* standard in the next coming year or two. The Albatros Club and Gardens are two seperate hotels although they are located in the same complex, you can have the use of both pools. We went on an all inc. package and made sure we took advantage of the drinks!! The gym was nice as well although they could do with making it a bit bigger and having more up to date machines.
The evening entertainment was a bit bland, but you could see the reps trying to get everyone to participate - bless they really did try and the karoke night was fun! The only bad points are the fact that they will charge you for bottles of water but not if you want water by the glass which was rather annoying as I do like to drink plenty of water. The cash machine was out of order for 4 days so it was hard to get any cash and the airport ones were out of order when we arrived. Also the sauna and jaccuzi are not included in the all inclusive option, you have to pay for the use of them. The cab drivers can be very annoying and rude, so do watch out for them. Overall we have returned well rested, well fed and full of good memories. Do not go to Albatros with high expectations of a modernised european 5* hotel, think more so on a 4* hotel with some very small flaws. I would definately recommend this hotel again and would say if your looking for a relaxing holiday probably this would be the best time to go!

Room Tip: Ask to be located to somewhere quiet as the music from the main pool area can be quite loud.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Club Albatros? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Albatros

Also Known As:
Club Albatros Hotel Marrakech
Club Albatros Hotel
Address: 1 Avenue de la Menara, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #742 of 1,031 B&Bs / Inns in Marrakech
Reservation Options:
TripAdvisor is proud to partner with Travelocity so you can book your Club Albatros reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Club Albatros, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.