Yes, the service is a bit indifferent and if you are not a smoker you will find grounds to complain. But the food is excellent and great value - Chateaubriand for £12!!! Plenty to drink - well it was my birthday- at reasonable prices. Beware, they do not accept credit/debit cards, good job we had enough to cover the final bill of £75 or we would be still helping with the washing up. Service we think is due to the fact that they only speak limited english - that said we received a warm welcome on our return visit. HIGHLY RECOMMENDED.