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“Calm oasis” 5 of 5 stars
Review of Riad Noos Noos

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Riad Noos Noos
4.0 of 5 Guest house   |   Pension de Famille, 8 Derb Jemaa Lakbir | Quartier Hay Essalam, Marrakech 40008, Morocco   |  
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Ranked #15 of 1,105 Marrakech B&B and Inns
Certificate of Excellence 2014
Edmonton, Canada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
“Calm oasis”
5 of 5 stars Reviewed December 7, 2012

We arrived by train, then taxi; since owner Laurant emailed that they had been having problems sending their driver to the train station. Just be aware that taxis do not use a meter, you have to bargain for a fair price. Used my GPS to navigate to the hotel along narrow alleys, about 5 minute walk from where the taxi let us off at Palais Bahia.
It is a beautiful restored and well cared-for building with only 9 rooms. Our room was on the top floor, and opened onto the roof-top terrace. Breakfast was on the terrace each morning, with fresh breads, yogurt, juice, coffee/tea, eggs cooked to order.
There is a large common area on the ground floor with library (mostly French), computer, fireplace, bar, eating area. There is a small mosque next door, but the calls to prayer are not too loud. A large bird (crane?) has set up a big nest at the top of the mineret, but we only saw it twice.
Laurent, Jacques, and the other staff are friendly and very helpful. They helped with dinner reservations and directions; even took us to the spice market next door to find a small purchase we needed.

Room Tip: Two rooms on the roof-top terrace, if you don't mind the stairs.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riad n, Propriétaire at Riad Noos Noos, responded to this review, March 12, 2013
Here is a beautiful description of the Riad, which can be used for other guests who decide to come to see us here in Marrakech. Thank you for your positive opinion on our service. Often our guests need to go shopping in the souks to report gifts to their families or friends, and Myriam who love well knows shopping stores, prices and qualities, it may serve to those who hesitate and dare not choose their gifts.
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541 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2012

We have just returned from 4 fantastic days in Marrakech, made perfect by staying in this beautiful Riad which surpassed our every expectation. About 5 minutes after we made the booking, we received an email from Laurant the owners asking us for our flight details (as they'd be picking us up from the airport), and would we like to order some dinner as we were arriving late. Every email after that was answered very promptly, and everything was "not a problem".
This is a well placed riad from which we did almost everything on our huge to do list without coming home exhausted.
We took our breakfast and sunbathed on the roof terrace which was luxurious with sunbeds, towels, straw hats written "Riad Noos Noos"and magazines. The view was amazing with rooftops and satelite dishes, minarets and in the distance the Atlas mountains.
Coming back after the heat, traffic and souks to this Riad was truly welcoming – a tranquil and serene place in the middle of the medina, which made it very hard for you to leave at times as you had everything you needed there.
I would wholeheartedly recommend this Riad, don't be put off by the relatively low pricing... this place is an absolute gem.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riad n, Propriétaire at Riad Noos Noos, responded to this review, March 12, 2013
We prefer to prevent our guests that the taxis from the airport slightly exaggerate their price for tourists and are not exactly accompanying you to the Riad, they stop outside the Spice souk because then the streets are pedestrian. It is best to book a transfer and that someone from our team come to your meeting to accompany you. In regard to trips organise us excursions from the Riad with back to the Riad for a day. If you want to go to Essaouira for example by private car, it is a trip with a taxi and of course it is a bit expensive. I hope that despite the small concern for health of your wife you enjoyed your stay with us.
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Cheltenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

Riad Noos Noos, Laurent and staff really made our stay in Morrocco unforgettable. They couldn't do enough for us from the minute we arrived to well after checking out. If you are wondering whether to have a meal with them on arrival, do it. The food was fantastic with a log fire burning away in the corner (yes, it was a tad chilly at night). However, breakfast was taken each morning on the terrace in glorious sunshine. The accommodation is relaxed and traditional - so much nicer than a rambling soulless hotel. They gave great advice on what was available, what was worth seeing and places to avoid. Our tips, try the seafood restaurant in the new town,eat at Noos Noos at least once and don't give up if you think you are lost in the souk! As for the mosque next door, its Africa not Cheltenham so you may hear the call to prayer but don't let it put you off. Great, great place!

Room Tip: Any of them
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riad n, Propriétaire at Riad Noos Noos, responded to this review, March 17, 2013
Google Translation
Les vacances doivent se passer sans accrocs ou recherches inutiles, on essaie de vous éviter de perdre du temps. Si vous voulez manger du poisson au pied de l'atlas à Marrakech, il y a, si vous voulez manger des crêpes, il y a, si vous voulez manger typiquement marocain, il y a, il suffit de demander, nous sommes là pour partager nos connaissances.
Nous organisons aussi les hammams, massages et excursions.
Nous sommes heureux que vous ayez passé un bon moment et de le faire savoir c'est vraiment très sympa de votre part. La porte est ouverte pour un prochain séjour parmi nous et merci encore.
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Wales
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 14, 2012

We stayed 3 nights, and as others have said it was an oasis in the middle of what is a crazy mad city!
We arranged a taxi collection from the airport through Laurent and were met at the Palais Bada by his manager Jacques and thank goodness he did. The place is impossible to find if you try alone. It was a 10 minute walk through some very narrow streets although Jacques ensured each turn was highlighted with some indication for us to note when we were out by ourselves. We were served mint tea and pasties and given a tour of the Riad and after we unpacked, Jacques wife accompanied up to a local cafe they recommend for us to get some lunch.
Jacques, his wife & all the staff could not do enough for you. Ate here the first night & had a fabulous meal - moroccon soup, tagine of meatballs & vegetables and dessert for 15 euros was very good value.
Ate out at a recommended restaurant the 2nd night & Jacques walked us to the taxi rank (even though we knew the way) to ensure we were not ripped off with the price!
The room we stayed in (No.6) was beautifully decorated & laid out but you need to be prepared for the lack of privacy - only a curtain seperates the bedroom from the toilet.
Breakfast was on the roof terrace & was a lovely spot to enjoy a very well presented & served breakfast - omelettes, crepes, yoghurts, cheese, bread etc.
My wife was ill our last evening & although we had booked & paid for the bus to travel to Essaouria, we decided to take a taxi which Laurent arranged. It was expensive but necessary.
I would definately recommend this place & would stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riad n, Propriétaire at Riad Noos Noos, responded to this review, March 17, 2013
That we are pleased that you enjoyed our home, which for us is natural.

We understand that when you come to a European country, the Morocco can seem confusing. Habits and the culture are very different. Need a little guide our guests at the beginning of the stay. I think that you are well accustomed after a few days. Unfortunately your wife has been ill the past few days and you could join Essaouira taxi to still enjoy the Morocco and its charms. Thank you for your opinion on our home and our establishment it is warm in the heart of having you fun.
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London
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 23, 2012

Wow….honestly wow. I cannot say enough about Riad Noos Noos. It was stunning and I can see how much effort, love, money and time went into creating such a sunctuary. The owner Laurent was really welcoming and his manager Jacque was the most attentive and helpful person I have ever come across. Although I couldn’t communicate with the rest of the staff they tried their best to accommodate our needs. They were all really nice decent people and we felt truly blessed to have stayed in such a beautiful riad. It was surprisingly quiet inside as it was set away from the hustle and bustle of the medina. It had an air or mystique to the place that I can’t quite put my finger on it. I believe it probably comes from the exquisite taste in furnishing and decorations.

We were given the twin room which was very spacious and fully equipped with fan and AC but sSince it was a quiet week we were given a full tour of the riad room by room. If you can afford it and it is available I highly recommend one of the suites. They are beautifully presented. A lot of work went into creating those rooms. If you prefer your privacy then perhaps a double room on the terrace would be good too.

After knowing how much effort they put into every details we decided to come back for dinner one evening and it was by far the best meal we had in Marrakesh. It tasted completely fresh, homemade and very authentic. We fell in love with Noos Noos and there is nothing bad I can say about this riad. Impeccable service and surroundings.

Room Tip: Stretch your budget for a suite.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Laurent G, Propriétaire at Riad Noos Noos, responded to this review, October 26, 2012
thank you very much for your lovely review, and we are so glad you've enjoyed your staying at Riad Noos Noos.
on behalf of all our staff (Fatima, Khadija, Jamila and Si Mo), and the newcomers Jacques and Myriam, I thank you very much at look forward to seeing you again at Marrakesh if you ever come by.
wish you all the best
sincerely yours
laurent
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2012

We chose Riad Noos Noos based on the fantastic reviews it had on Tripadvisor - we were not disappointed! We fell in love with it as soon as we walked through the door. Riad Noos Noos is the perfect antidote to the chaos of Marrakech. The Riad is the definition of calm and relaxation. Laurent is the perfect host and his team of staff are very hospitable and nothing is too much trouble. Laurent has renovated the Riad to an extremely high standard paying real attention to detail and using the best of Moroccan design. The Riad is within easy walking distance to the main square and the souks. The Palais Bahia is just round the corner and well worth a visit. We ate at Riad Noos Noos on the Saturday night and the food was fabulous. The accommodation is wonderful and very comfortable. The Riad is a perfect base whether you want to experience everything Marrakech has to offer, or just to relax and take some time out for a few days. Can't recommend Riad Noos Noos enough! Thank you Laurent and team for a wonderful stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent G, Propriétaire at Riad Noos Noos, responded to this review, October 13, 2012
thank you very much charlie for your staying at riad noos noos and the kind review you wrote about. it's always rewarding when a guest appreciate all the work we did during 5 years to re-build this place. you're more than welcome, anytime.
best regards
laurent
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

Our trip started badly as a Moroccan family had accidentally taken our suitcase at the airport. Luckily we had booked a room Laurent at Riad Noos Noos. The driver Laurent had arranged for us waited an hour and half while we made a claim at the airport and Laurent provided us with all the toiletries we needed that night AND the next day managed to track down our bag for us. Amazing.

Our room was very tastefully decorated and opened out on to the beautiful roof terrace. Our bed was comfortable the bathroom pretty luxurious.

We ate at the Riad on our first night - after airport trauma. The tagine was huge and delicious and the wine reasonable priced.

Laurent was very helpful in advising us what was worth checking out and the common pitfalls to avoid but we also felt like we had a lot of privacy and could go at our own pace.

Breakfasts were also fantastic. omelettes, crepes, yogurt, fresh juice, coffee etc

Room Tip: Go for the rooms on the roof terrace. Definitely worth it.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent G, Propriétaire at Riad Noos Noos, responded to this review, October 13, 2012
I do believe I have done nothing but my job when I've helped you getting your suitcase back ASAP, and provided you the things you may need meanwhile. But I'am pleased you appreciated that and the rest. All the staff was really happy to welcome you at Noos Noos and looking forward to seeing you again some day.
take care, sincerely yours
laurent
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Additional Information about Riad Noos Noos

Address: Pension de Famille, 8 Derb Jemaa Lakbir | Quartier Hay Essalam, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #15 of 1,105 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Noos Noos 4*
Number of rooms: 9
Official Description (provided by the hotel):
Located in the historic Jewish quarter, the riad has 9 beautiful air-conditioned rooms with 2 patios and a large garden terrace overlooking Marrakech and the Atlas Mountains. Spacious and refurbished in traditional Islamic architecture spirit, the riad also offers many activities (hammam, jacuzzi, sauna, massage, billiard room, library, games, Moroccan cooking classes). ... more   less 
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