Arrived hour before check in time but were given drinks and seen to straight away. Went to our room and saw we had only 2 beds when we needed 3. Rang reception and said they would put extra bed in. This never happened which meant squeezing an adult into bed with another. Room tired looking, bath had a crack in and safe didn't work. Mentioned to house keeping who rang reception and said again they would send someone! I will let u figure out weather or not they came!!
On the outside it's all very clean, lovely pools, good service in food area cleaning tables all the time. Enjoyed the food good variety to suit all tastes.
This hotel would be good if it didn't have such poor rooms. I've stayed here twice now and both times there has been a problem with the room not being up to standard. If you don't mind putting up with room then rest is really good. If quality of room is really important to you then you may be disappointed!
20 minutes from airport, we hired a car which was more convenient for getting about.
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech