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“fantastice nina” 5 of 5 stars
Review of Pickalbatros Aqua Fun Club

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Pickalbatros Aqua Fun Club
4.5 of 5 Hotel   |   18, Route de l'Ourika, Marrakech 4000, Morocco   |  
Hotel amenities
Ranked #276 of 465 Hotels in Marrakech
Cwmbran, United Kingdom
1 review
2 helpful votes 2 helpful votes
“fantastice nina”
5 of 5 stars Reviewed March 22, 2014

im currantly staying at this hotel and i woundnt have a bad word said against it. the animation (entertainment) crew are superb, nina is great with the children and they all love her. so much fun to be around, even if the weather isnt great she keep the kids busy and entertained, shes a blessing! thank you nina for a fab holiday! were already planning our next trip!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,330 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

This is my first trip advisor review and tbh after reading reviews about the hotel prior to arriving, I was a little worried. I had no need to worry as the hotel was great. The staff were so friendly and helpful and nothing was too much trouble. The hotel was constantly being cleaned and it was thoroughly relaxing for me and my three friends.
The hotel room was really big and had two double beds for the two of us which was great.
The pools were cold but the weather was hot and we just relaxed.
We had booked a tour into Marrakech from the airport shuttle man which was a good way to climatically yourself to the hustle and bustle of the streets. It was informative too. A word of warning though- the tour guide is on commission from taking you to some expensive souks. Insist on visiting the main square where you can barter away.
We booked a taxi into Marrakech on the third day which was about 300 dirhams for the round trip. What was greT was that the taxi driver waited for us to bring us back(2 1/2 hrs later)
My only negative really is the spa at the hotel. The spa manager comes around the pool and gives you his sales pitch to get you to buy a spa package, promising you that you will be rejuvenated!
It was truly dreadful! Once we'd paid the money it felt like we were on a conveyor belt. The room was cold and empty and not the atmospheric room we'd been shown on the tour of the spa. The young girls laughed throughout the massage and were passing their mobile phone between themselves!!! We were told to 'sleep' mid massage making the hour massage about 30 mins in total. No modesty towels and we were left lying on a bed with the door wide open. Really dreadful and a total waste of money. The spa manager conveniently lost his ability to understand English every time we tried to express dissatisfaction! Be warned!

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 21, 2014

Pleased to note that all previous negative points have been addressed.
Travelled as a group of 14 adults, on arrival we shown to a comfy seating area and given standard forms to complete , we were also given lovely cool non alcoholic cocktails to drink whilst we were taken in couples to pay the arrival tax, all very smooth and efficient, we were then escorted to our rooms by a porter.
Rooms were a mixture of two double beds or two single beds, king size with a single and all were spotless, beds extremely comfortable, lovely bathroom complete with hair-dryer, lots of sockets throughout also mini fridge, fresh bottle of water left by bedside most mornings.
Food was very good, lots of choice, fresh omelets for breakfast also good range of cereal, fresh fruit yoghurt and a selection of hot dishes. Lunch and Dinner comprised of chicken dishes, fish, steak, Tangines were lovely, Chef cooking made to order pizzas every day a BBQ one evening, wonderful selection of deserts. As this was low season there was just the one restaurant in use but i understand there are three more to choose from as it gets busier.
The pools were very cold but we expected this at this time of year, didn't stop us using them though or the water slides which opened in groups through out the day, really goof fun :-)
There is also an indoor heated pool with lots of sun loungers and a bar. A lovely spa area which I was shown round but unfortunately didn't have time to use.
We were all inclusive and bar sometimes ran out of white wine but again I think it was because of season because within hours they were fully stocked again, the piano bar was very loud and great fun in the evening but you could sit downstairs either in another bar or outside as we chose where there was yet another bar. Its a huge resort with I think 7 pools ample sun beds and seating.
The staff were very helpful, as stated not all spoke fluent English but then again I don't speak any Arabic and very little French but we managed admirably :-)
We took the curtsey bus into Marrakesh at 4.30 aiming to go to the Medina and Souk which we had been told were beautifully lit of an Evening, which they were :-) ...however on arrived we were met by a man who professed to be the hotel guide and as non of us knew where we were agreed to go with him, we were duly rushed through the Souk into a Argan Oil shop and given a talk on its benefits ( It was interesting but we felt it took a long time ) we were then escorted to a shop ( very expensive) then at our request back to the main square where we went to a roof top for a drink, the views were beautiful. we all wished we had made our own way as the Souk ( markets) were full of Europeans and we all felt safe and would have liked to wander around and buy some gifts.
Pool towels are provided and bathroom towels were replaced frequently,
I would highly recommend this hotel, maybe not 5* of a Hotel in UK but very close :-)
We were in block C overlooking the pool it got the sun rise and was beautiful.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2014 via mobile

Fab stay, very friendly staff. Clean, rooms excellent large rooms, great walk in wet room. Entertainers fab Kiki billy boy an Mimi.
We went girls 3nites went into marrekch taxi waited for us didn't charge until we got back, great price. If taking kids loads for them to do.
Great mini break for us,
Only down fall could have done with a quieter bar area piano room so noisey.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

Just come back from a mini trip of four days and the hotel was excellent. Food was wonderful, well presented and cooked with a lot of choice. Loved the couscous and the freshly prepared calamari Staff were pleasant and helpful. Cleaners were always cleaning everywhere which meant the hotel was spotless. Entertainment team were very enthusiastic. Our family room could not be bettered although the fridge did not work but not a major thing. Lost count of the number of swimming pools and every one had a life guard on duty at all times.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed March 19, 2014

Hotel: Brilliant. Efficient n effective. Welcoming and undersranding staff. Mustafa thank you for help.

Restaurant: very good. We being vegeterian, they were try to accomidiate our needs.

Abdul aziz is very good chef....

Animation: billy boy: brilliant dancer and entertainer. Dj yoss, one of the best dj and crazy. Mimi: darts queen and good communicator, kiki: awesome, lovely to plays french bowls with. Yaya , good dancer and kids specialist . Nina: kids momma, my niece and other kids love her. All best entertainers.

Spa: very good.

Negative; is 30 min away from city.

Will come back. Love krunal and family.

Stayed March 2014, traveled as a couple
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Luton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

Holiday was great, staff were friendly and polite (And spoke English), Moroccan tea on arrival was so good I even brought some home.
Plenty of space, and things to do - Mini football pitch, tennis court, pool tables, ping pong tables, there are about 6 swimming pools and an Aqua park which offers loads of slides and rides.
The Animation team are really helpful and organise plenty of activities during the day for Adults and Children, the entertainment they provide at night is quite entertaining and they really give it their all to put on a great show and try to get the audience involved.
The food was beautiful, different every night, I think I must have tried everything there was on offer. If you're looking for Burger and Chips you're going to the wrong place as this hotel offers local cuisine, I'm not saying it's completely different to what were used to (English food) as it's not, they still serve Potatoes, Beef, Chicken, it's just all cooked there way and it's delicious.
They provide a shuttle into Marrakech where you can have a look around the markets and grab some food or fresh Orange juice, the shuttle runs 4 times a day and you need to be quick to book on as it can get busy, if you're not so lucky you can always get a taxi from the Hotel which should be no more than 250 Dirhams (£20).

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pickalbatros Aqua Fun Club

Address: 18, Route de l'Ourika, Marrakech 4000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Luxury Hotel in Marrakech
#115 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pickalbatros Aqua Fun Club 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
Located 18 km from Marrakech, the Aqua Fun Club covers an area of 8 hectares with the largest water park in Morocco, with no less than 57 slides, ideal for your holidays with family or friends. Aqua Fun Club has 262 comfortable and well equipped rooms, including 107 family rooms, 149 standard rooms, 5 junior suites and 1 royal suite. They are all air conditioned and include a seating area with a private balcony overlooking the pool or garden, and feature a mini-bar, safe-box, phone, satellite TV and Wi-Fi. The bathrooms are equipped with shower or bath, hairdryer and toiletries. The Aqua Fun Club offers varied dining options served in different restaurants: the Asiatique, the Mediterranean, the Pizza Pino and the Tajine. You can also have a drink in the hotel bars or enjoy the private nightclub. The hotel also features several amenities, including a spa, a tennis court, mini football, mini golf, a children's club, free Wi-Fi and a free shuttle service. The Aqua Park offers several varieties: Slides, water tracks, wave pool, water tree, children's wading pool, whirlpools and many other surprises .... ... more   less 
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Also Known As:
Pickalbatros Aqua Fun Club Hotel Marrakech

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