Customer services terrible, rude and un helpful when you have a problem, first day here i asked for a drink got a hand in my face and a NO! Food is terrible fish and chicken cold and its all out of a tin, in the broucure it says 3 al- carte resturants not one, cooked and un cooked meats being prepared and cooked with same utensil, we have all been really ill with bad stomachs and vomiting, Apprently its a no mosquito place we have beeen bitten all over and because it said no mosquitos we havent got no repellent.Most of the rides are not open and we have to ask to get them open which they was not happy with. At night we was all in the balcony and at midnight they switched the lights of to get us out.We had things stolen and no attempt to sort this for us. If it wasnt for ismil i think i would be depressed, he should be the manager, staff in italian resturant and animation team great. Entertainment is a joke nothing on at all. Never coming back!!!
- Official Description (provided by the hotel):
- Located 18 km from Marrakech, the Aqua Fun Club covers an area of 8 hectares with the largest water park in Morocco, with no less than 57 slides, ideal for your holidays with family or friends. Aqua Fun Club has 262 comfortable and well equipped rooms, including 107 family rooms, 149 standard rooms, 5 junior suites and 1 royal suite. They are all air conditioned and include a seating area with a private balcony overlooking the pool or garden, and feature a mini-bar, safe-box, phone, satellite TV and Wi-Fi. The bathrooms are equipped with shower or bath, hairdryer and toiletries. The Aqua Fun Club offers varied dining options served in different restaurants: the Asiatique, the Mediterranean, the Pizza Pino and the Tajine. You can also have a drink in the hotel bars or enjoy the private nightclub. The hotel also features several amenities, including a spa, a tennis court, mini football, mini golf, a children's club, free Wi-Fi and a free shuttle service. The Aqua Park offers several varieties: Slides, water tracks, wave pool, water tree, children's wading pool, whirlpools and many other surprises .... ... more less
- Reservation Options:
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech