There were 3 of us - 2 adults and a teenager.
The hotel: The hotel is a fairly decent size and rooms are nice. The shower is nice but the drain kept getting blocked.
The hotel and grounds are clean and there are always cleaners about, HOWEVER they do not always put up wet floor signs so you have to be careful.
There are a number of pools and some with cabanas which is lovely, but you have to grab a cabana early as people take them. Some people just put there stuff on them and don't even use the cabana which is really selfish.
Oh and the hotel must be located near a sewer or cess -pit as there is a really bad smell in certain parts of the hotel.
The staff: The staff are really friendly, helpful and accommodating
The waterpark: Quite a few slides which was good, but they could have been bigger. Having been to other water parks maybe my expectations are a bit too high. But having said that this is an actual waterpark that is also open to the public. The park is supposed to be open an hour earlier for the guests but on the day we went there early, it opened the same time as it did to the public.
The food: There was always a fair variety of food which was good. The food was better than other all-inclusive hotels I've been to. Deserts were not so nice in my opinion.
The spa: I was really looking forward to getting the hamamam treatment. I had a look around the spa before booking and it looked really nice. HOWEVER, once you use it you will realise it's not very clean at all. The jacuzzi needs a clean as does the room where they do the hamammam treatment. As for the hammamam treatment - it was a BIG DISAPPOINTMENT, the lady i had just slapped a bit of soap and some mud on me (very sparingly) and then left came back to rinse then put the next bit on and the left again. I was expecting a proper body scrub. I also had a massage, which was also DISAPPOINTING, firslt the lady had very rough hands (bless her it's not her fault) but then her technique was poor and because she didn't understand English I couldn't get my point across to her that I wanted her to get the knots out of my shoulders. But she did have a cheek (as did the lady who gave me the hammamam) in that she kept on leaving the room - errrm wait a minute I paid for an hours massage and you are going in and out of the room!!! I then went out to look for her and she was on a sofa the the reception. Maybe I had two not so good members of staff and went to the spa before cleaning day - but I would NOT go there again!!
location: The hotel is basically in the middle of nowhere apart from a few shops across the road and is about a 25 minute drive from the town, which in my opinion is too far. Whilst there is a free shuttle bus to the town which runs twice a day (morning trip and afternoon trip) you have to book in advance and it gets booked up pretty quickly. But having said that, people often book and don't turn up so there is a good chance you can get on the bus if you go and ask.
There are a few shops right across the road that sell pottery. They are both REALLY GOOD and very cheap. I made the mistake of not going there until the last day. Had i gone there before I would have bought all of the souvenirs from there.
Entertainment: I did't participate in any of the entertainment but there was always something on for both adults and children. The entertainers made an effort to get people involved (but not to the point that they harassed you which is good).
Would I return: YES, if it was for a maximum of 3 nights. Had the location been closer to the town I would return again for longer. I would recommend this hotel for people of all ages, couples, families, friends who are happy to stay in the hotel most of the time. Or pay about £20-30 return to go to the town and back.
I'd also like to thank the staff in the event that they read this.
we had a pool view which was really nice.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.