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“Not too shabby” 4 of 5 stars
Review of Pickalbatros Aqua Fun Club

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Pickalbatros Aqua Fun Club
4.5 of 5 Hotel   |   18, Route de l'Ourika, Marrakech 4000, Morocco   |  
Hotel amenities
Ranked #273 of 464 Hotels in Marrakech
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not too shabby”
4 of 5 stars Reviewed October 28, 2012

We stayed at aqua fun club Marrakech. First impression are very good, food was ok, staffs are friendly and efficient. Never seen an hotel that gets cleaned so often.

My only gripe about the hotel is its location, middle of nowhere with nothing nearby, you have to travel about 20 km to get to the square/ market. The hotel provided a free shuttle but once a day which was a good alternative to paying taxi fares. Would be great if they ran the shuttle twice a day - I'm sure people will be happy to pay.

All in all was a good hotel about 3-4 stars European standard.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,328 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
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English first
Coventry, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2012

We were in this hotel from 21st to 25th October. It was the perfect holiday. I went there with my husband and 13 year old daughter. My daugghter had the best time ever and we had the nicest time . There is so much to do in the hotel you wouldnt want to go out.
the rides are good for anyone from small age to teenagers to adults. The hotel staff was very friendly and ever willing to help.
The hotel rooms are a bit run down, the showers were acting stange with only a tricklle of water and unable to control the temperature, as it would be very very hot or very very cold. When we told the reception they came and had a look and said it was some fault with themain hotel suppy, So struggled a bit to have a shower during the last few days.
The food was very good, lack variety but very tasty.
All drinks and cocktails were free and barmen was ever willing to make you a cocktail however many times you would ask him. For the children there were non alchoholic cocktails which the barmen was ever willing to make. (with a smile)
The holel was very clean and there are c;leaners cleaning all the time. The staff taking care of the rides are extremely friendly.
ONE WARNING - there are tour guides, specially if you have booked through Hoteld4U, who would come and try to sell you tours at a massively inflated rate,. One such guid called HAMMID who came to meet us the day after we checked into the hotel lied to us and sold us a tour to the mountains telling us that it was going to the waterfalls. We paid him a lot of money and the next day when we were going for this tour it was acctually a tour to the foot hills of the mountains. We then refused to go on the tour as this is not what we wanted and you could get a tour of the mountais and water falls or similar tour for half the price from the hotel. When we confronted Hammid he said that if we come with Hotels4u / medhotels that we should go with them and only with them. I called up Hotels4u and they denied such thing obviously!! Hammid then refused to pay the money back and said he was going to pay the hotel directly to take us to the mountains. We found out that was lie the day before we were to leave and missed the oppertunity to go on the tour. After many arguments and fights, which you don't need when one is on holiday we got the money back and went on the tour with hotel in the last minute.
He is still going ariound the hotel every morning trying to get gests to go on his tours so BE AWARE !!!! check out the hotel rates and the rates with the animation team if you are planning on any tours.

Room Tip: We took a room in 2000 block upstairs, but I think a room on the ground floor more convenient and yo...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2012

My friend and I booked a three night stay in this hotel and we weren't disappointed. we were there fro three nights and loved it! the hotel is very comfortable and extremely clean, the food is wonderful and plentiful, and the staff cannot do enough to help you and make you feel at home Twenty kilometres from the city centre, but a shuttle service daily and very cheap taxis means that you get the luxury of the hotel with the traditional stuff on the doorstep. The trips organised by the hotel were very inexpensive and really good, also the animation Team were hilarious and helpful. for our visit, the hotel was not busy at all so we had the facilities at our disposal with no screaming kids....what a bonus! of course I suppose that would vary from season to season, but the complex is large and would take some filling. Rated as a 5 star but I would say nearer a 4, simply because of a lack of bathroom toiletries and those little details that we come to expect. however, it was as I said a very comfortable place with everything that you could wish for in respect of facilities , food and entertainment. would definitely recommend.

Room Tip: We asked for a pool view and a high floor and got what we wanted, but all the rooms looked good.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Englanf
1 review
5 of 5 stars Reviewed October 24, 2012

The animation team was the best izzy was better the hotel was lovely and the staff were very kind a lot to do here and would advise families to come here. Marrakech is a really nice country and would love to come back anytime. The food is lovely. You can go to the old and new marrakech with the animation team which was fun and diffrent. Kamar salah maha fikri from the Micky mouse are fun as well there is plenty of things to do during the night e.g piano piano they do kids discos and other Moroccan entertainment.

Room Tip: All rooms are nice.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2012

Firstly let's start with the positives...
# Animation team were fantastic, very friendly and helpful at all times.
# Water park was large in size, many different slides and pools.
# Resort was very quiet when we went in October.
# There are three main pools to give you a little variety; one by the restaurants, one by animation.
# Always staff member around the place cleaning.
# Room was decent size and maid service daily if you wish.
# Problems were dealt with in a timely manner (shower pressure, lighting, safety security box)
# Most staff members were friendly and readily willing to help.
# Weather was super, highs of 36 degrees Celsius in October!
# Private transfers to and fro hotel were great, on time and friendly.

Bad bits...
# Entertainment could be improved, don't get me wrong, the animation team are great and try extremely hard. But, there could be more on offer for adult entertainment.
# If you visit the local town, be prepared to be hassled by store workers and the likes. Me and my partner didn't like this one bit.
# Food could have been quite a bit better to be honest, most of the time we had to settle for a pasta dish. Desserts..oh boy where do I start. Melon was pretty good though!
# When you arrive in the Marrakesh airport make sure to grab a form and queue up immediately, filling out as you wait, otherwise you could be there ages!! As we know all to well.
# Didn't venture out much, there were excursions on offer pretty reasonably prices as well. However some of the locals put us off going by ourselves.


I would recommend for families, or for anyone who wants an out of season sunshine holiday.
We did enjoy our holiday and were just a little picky with the 'bad' bits. Don't be put off, it will give you lots of fun!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2012

We arrived at the aqua fun club and were surprised at how quiet it was. After all, it is a huge water park. We booked a junior suite, which was above reception and the room was beautiful, very clean, very large, air conditioned and cleaned daily. The staff are very welcoming, friendly, attentive and caring, particularly yasser, the restaurant manager, and Ishmael and maya, members of the animation team, and the girls on reception are also brilliant. The complex is large, but not too big, and separated into sections so you can enjoy music, water slides or quiet and relaxation. The decor suits everyone's taste, and the cleaning never stops! The place is immaculate, with very few areas needing slight repairs, this is overlooked by the never ending view of water testing, cleaning and garden maintenance.
We were wary travelling to a Muslim country, especially having a small child with blonde hair, but the staff were very friendly and didn't fuss over her too much! Even though the place was quiet, the animation team worked very hard every day trying to get holiday makers involved in daily activities, the belly dancing lessons are definitely worth a go!
The food was fantastic, and catered to everyone's needs, the cooking staff would even make a vegetarian version of a meal, if it wasn't already on offer, and even supplied breakfast boxes to our room, filled with pastries, rolls, cheese, fruit and yoghurt, as we were departing from the hotel at 7am and the restaurant didn't officially open until 7.30am.
I felt that if you needed anything, the staff seemed more than happy to do their best to help you.
The hotel is only 15 mins from the busy square, and runs a free shuttle bus! Definately worth a visit, even if you just visit the water park for the day!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, England
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 12, 2012

We'd sorted our stay while at a traditional Riad in the centre of Marrakech. The contrast could not have been more stark - or welcome.
A ten minute cab ride from the main square we arrived at this highly polished, immaculately clean hotel complex. Air con, showers with hot and cold water that were discernibly different, a bath, terrace, satellite tv, huge polls, free entry to the linked enormous waterpark, fantastic food, great bars, entertainment. With the exception of free wifi, it had it all.
Two minor irritations - it took two days to get a permanent fix to a lighting problem in the ensuite and the trips out while priced well, don't warn you about all the extras that you are then coerced into having along the way.
I felt safe enough to be seriously thinking about taking my teenage daughters there in the summer next year.

Room Tip: Get a pool view and close to restaurants
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pickalbatros Aqua Fun Club

Address: 18, Route de l'Ourika, Marrakech 4000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#112 Spa Hotel in Marrakech
#113 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pickalbatros Aqua Fun Club 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
Located 18 km from Marrakech, the Aqua Fun Club covers an area of 8 hectares with the largest water park in Morocco, with no less than 57 slides, ideal for your holidays with family or friends. Aqua Fun Club has 262 comfortable and well equipped rooms, including 107 family rooms, 149 standard rooms, 5 junior suites and 1 royal suite. They are all air conditioned and include a seating area with a private balcony overlooking the pool or garden, and feature a mini-bar, safe-box, phone, satellite TV and Wi-Fi. The bathrooms are equipped with shower or bath, hairdryer and toiletries. The Aqua Fun Club offers varied dining options served in different restaurants: the Asiatique, the Mediterranean, the Pizza Pino and the Tajine. You can also have a drink in the hotel bars or enjoy the private nightclub. The hotel also features several amenities, including a spa, a tennis court, mini football, mini golf, a children's club, free Wi-Fi and a free shuttle service. The Aqua Park offers several varieties: Slides, water tracks, wave pool, water tree, children's wading pool, whirlpools and many other surprises .... ... more   less 
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Also Known As:
Pickalbatros Aqua Fun Club Hotel Marrakech

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