We stayed at the hotel for 4 nights in August 2013. The hotel was nice and clean and worth the money we paid. The staff were very nice and helpful and always gave us good advice when we asked about sightseeing and excursions and even provided with a map marked with the tourist hotspots. We booked the Atlas mountain tour through the hotel which was an amazing experience and must see. There was no safety deposit box in the room...however when my husband enquired about it ttwice, they brought us up a safe to keep in the room which was very helpful.
The rooftop pool looks very nice and clean...the pool itself was really cold so no one was hardly ever there.
The hotel is a 20-30 min walk from the square. We walked it once and got the horse and carriage ride back which was really nice. After that we went by taxi which was 15-20 dirhams. The square is an experience not to be missed, especially at night when it is packed out and bustling with food stalls, however we didn't eat there. The souks behind the square are full of beautiful things and good bargains, but you have to haggle good and proper in every single shop which can get very tiring towards the end.
Our Overall experience of Marrakech was really good...the morrocons are very kind and helpful people. We felt safe at all times.
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