Based on the tripadvisor reviews we booked this hotel. Really good 3star hotel, maybe a little bit more, but not 4stars. Clean room and very big bed, nice swimming pool (very clean!!), but you miss the small extra’s to make it a 4star place. Welcome was not as we expected based on the review here. Very aloof attitude (is that the right English word?) of the lady in the front desk. Later that day there was a man at the desk, I think for the evening shift and he was very welcoming, kind and helpful.
At the last day he arranged a taxi for us to pick us up at 6 in the morning for 100 dhr, for an early flight. When we left the taxi driver told us it would be 200 dirham and we told him that was not the deal. The kind man wasn’t there, but there was another man (security guy?) who helped us with our luggage, and he told us ‘’ok, pay 150’’. We really wanted to get our flight and were not in the mood for arguing, so we agreed. At the airport the taxi driver wanted the money before we left the car, we gave him 150 dirham (100 and 50 bill), checked it both and got out of the car to get our bags out of the trunk. He didn’t help us and then showed us a 50 and a 20 bill, telling us that we didn’t pay enough! We got angry and were very, very, very, sure of the 50 and 100 bill and that he switched one bill, and we told him that. I think he did see on our faces that we were really sure. So he said ‘’ok, ok!’’ and drove away.
I know that this not the fault of the hotel, but if they arrange a taxi they should really be careful! I do not blame the hotel, but I don’t have any good word for the other hotel guy who didn’t help us and told us to pay 150. He even wanted a tip after that (for the suitcases)! I would give this hotel 3,5 stars, but because that isn’t possible I go for 4 stars because of the location, breakfast, swimming pool and clean rooms. Despite of the stupid taxi driver incident, I would definitely stay here again when visiting the Nouvelle Ville area.
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