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“Brilliant place to stay” 5 of 5 stars
Review of Riad Shaloma

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Riad Shaloma
120 bis derb Ahel Souss | Quartier Berrima, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #292 of 1,046 Marrakech B&B and Inns
1 review
1 helpful vote 1 helpful vote
“Brilliant place to stay”
5 of 5 stars Reviewed May 5, 2013 via mobile

The service was amazing. We loved Marrakech but the staff at riad shaloma made it just as much as everything else did.
Made very welcome, they were very helpful and would give this place 5*
Great location and very clean.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 19, 2013

We booked this Riad via Ebookers...and the location of the Riad was different to what was advertised on the website. The location was in fact in the very South of the Medina in a really derelict part of the city. For us it added to the 'adventure' and made it more interesting, as it was really safe. However, I wouldn't wanted to have stayed there if I was a lone female.

The Riad was basic (the rooms have no technology), asthetically pleasing, with large rooms and extremely accommodating staff. The staff were incredibly friendly and eager to please their guests. The cook was excellent and would make us breakfast whenever we got up, which would often be late morning! We had dinner there one night, and the tagine was great.

The room we stayed in was on courtyard level, so we could never open our curtains as we would literally be looking at someone eating there meal, which meant our room was always in darkness. Also, it was so quiet in the Riad, as there were no tv or radio in either the rooms or the communal area (which was fine for us, but sometimes you like a little background noise), so when people ate or the staff were preparing for meals, the noise echoed throughout our room. If staying here, I would ask for a room at a higher level and take earplugs!

There was one member of staff, Adbul, who was in attendance all the time (the poor guy never seemed to have any time off) and would walk us to meet taxis (as the street the Riad was quite remote and we had no clue where the taxis would be picking us up from) and help us with baggage, etc. However, in return for this 'very helpful service', he would overstep the boundary and pull up a chair to sit with us when we lounged on the Riad roof terrace...which is all very pleasant, however a little intense, as he wouldn't leave...and he would come and sit with us when we were eating our meals...not helped by the fact that we didn't speak French, so had no clue what he was talking about??

A pleasant and very basic Riad.

Room Tip: Don't opt for a room on courtyard level.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2013

We stayed at Riad Shaloma 5 nights in Apr and found that the staff (Abdul, Chafik and Najib, Nadia and Fatiha) were very accommodating. It was very clean, rooms are spacious and light, food was good, breakfast was served on terrace.
They transformed the dining area for a Bday party into a magical palace.
The location was great! Would definitely reccomend it and would not look anywhere else to stay when I go back to Marrakech!

Room Tip: All the rooms are good
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

At first you wonder where you got end up when you are standing in front of the alleyway that leads to the riad.
But when you open the door, you'll find ourself in a small palace.
You will feel welcomed by the staff and they are very helpful. Nothing is too much for Abdul and Shafik.
The room we had was spacious and clean.
There is a terrace on the roof and the possibility to have dinner.
The Moroccan breakfast was very nice and fresh.
The walk to the squares is 15-25 minutes, but there is much to see on the way. There is no need to be scared to walk back at night. I would definitely recommend Riad Shaloma to others!

Stayed March 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2013

We thoroughly enjoyed staying at this beautiful riad where our welcome was warm and the service great. Thank you Abdul for your attention and help. We were however disappointed that our 3 day Sahara trip did not include a guide as promised which caused confusion and spoilt an otherwise interesting trip. We also were lead to believe our trip to Essouaria would have a guide which was not the case and we would have been better off taking the cheap and comfortable Supratour bus instead. We feel this is a shame as it reflects badly on a riad which clearly offers a great standard of accommodation in a central location with otherwise great attention to detail.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed April 5, 2013

The riad shaloma is a lovely place where the staff are nice and rooms are very clean. I Will definately be going back there in the near future. I cannot praise the place enough. Thanks to Shafek and Abdul and the girls in the kitchen who showed us how to prepare the tangine dishes.

  • Stayed March 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2013

Spent 3 nights here in the superior suite on a romantic trip mid March. The riad service was unparalleled - unbelievably friendly and helpful. Nothing was too much to ask which made the trip so delightfully stress free. Room service was fabulous and the staff made you feel like you were the only residents at the riad. We had breakfast on the terrace every morning and Abdul made nothing of running up three flights of stairs with crockery and hot coffee. The room was spotless, very spacious and had AC. Everything was perfect for our trip. The riad is a 15 minute walk from the main square and once all the work is done to make the side roads to the riad smoother (should be finished beginning of April) this riad will be perfect! Thank you so much.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Shaloma

Address: 120 bis derb Ahel Souss | Quartier Berrima, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #292 of 1,046 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The riad Shaloma is situated in the Medina of Marrakesh, near the Palais Royal and a few minutes away from the famous historic monuments such the Palace El Badi , the Palace of Bahia, the graves Saadiens and the place Djeema El Fna. It consists of eight rooms with privative toilets, air conditioning, casket-fort, hairdryers, bathrobes. Terrace with pergola and view on the Medina and the Atlas Mountains. Parking lot kept for 150 m ... more   less 
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