The hotel is clean and the rooms suitable (aside from not having a door on the bathroom) however we left as fast as we could! After a confusion with booking.com, the manager/staff began yelling at us as if the problem was our fault. They refused to call booking.com or agoda.com to resolve the issue (as my email instructed to do) and instead literally spat in my face. I travel internationally at least once per month and have never encountered the lack of hospitality and downright hostility that we met with the staff of this hotel. If you would like to enjoy your time in Marrakech, I highly suggest that you stay somewhere where you will be treated with the local hospitality and not this mismanaged hole in the wall!
- Official Description (provided by the hotel):
- Riad Hannah offers 11 rooms. Rooms that are almost identical. They all offer a blend of Morrocan ambiance and European comfort.All rooms have a modern bathing room. Some rooms even have their own bathtub. All rooms have European-style sanitary. All mattresses have the same European quality, which we consider an extra reason to stay at Riad Hannah. A good night’s rest in a strange town is necessary. ... more less
- Reservation Options:
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