We were promised two twin beds, which we did not get. The room smelt of damp and did not even have a door to the bathroom. When we came back to the hotel after spending the day exploring the city, we open the door to our room and to my horror to see that all our belongings had been removed and the room was occupied by other guests. We then found out that they transferred all our things to another room, I was not impressed as we were not told.
Our booking said that the breakfast was a buffet, no it wasn't. Our breakfast was a hard boiled egg and french bread, when we asked for more we were told no.
When it came to checking out, none of the English speaking staff were there. We had to wait 20 minutes, I then explained that we had a flight to catch and had no time to wait around.
The hotel is in a good location, you get what you pay for.
- Official Description (provided by the hotel):
- Riad Hannah offers 11 rooms. Rooms that are almost identical. They all offer a blend of Morrocan ambiance and European comfort.All rooms have a modern bathing room. Some rooms even have their own bathtub. All rooms have European-style sanitary. All mattresses have the same European quality, which we consider an extra reason to stay at Riad Hannah. A good night’s rest in a strange town is necessary. ... more less
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