The riad common areas and rooms are beautiful and comfortable. I would definitely stay here again. They helped us with all sorts of trip planning, and Hakim was so pleasant and helpful. They helped us out with souk purchases and finding restaurants late at night during Eid. The lunch on arrival (moroccan salads) was perfect. They also have some good wines!
We only speak English, so communication with the owners was a bit challenging for arranging airport transfers and meals. The riad, like most things in the Medina, can be difficult to find, especially if you wait until dark to find it. The directions they give you are very good though. It is very close to the sites, but the Ben Youssef mosque is across the street, which has a fairly long and loud call to prayer early in the morning (5am while we were there).