Arrived at the airport and our transfer was waiting for us, good start, it was a short ride to the riad, but as others have said you may not be able to find it on your own, glad we arranged the transfer through the hotel. On arrival the short walk to the hotel will definitely immerse you in the Marrakech experience, its in the old medina, at this point those who may have not visited Marrakech before might think what on earth is happening, but you will be shortly immersed in the calmness that is Riad Bellamane, the staff greeted us on arrival seated us and brought delicous mint tea and biscuits, everyone was so friendly and we sat a while and chatted, we were then shown to our room, the designer suite, which is a large suite with private terrace overlooking the pool. We had a look around and found lots of areas for relaxing, we liked the roof terrace which was nice and spacious, the spot by the pool is nice too. We decided to walk to the square and souk and they gave us a map and showed us the way, we would have never found it, local people are so friendly if they think you are heading in the wrong direction they volunteer directions and always greeted you with a welcome. Siham even came from the hotel in the afternoon to help us find some things in the souk, which we really appreciated. After our afternoon in the souk we decided to eat out and Siham booked a table for us at Lotus which we really enjoyed, the food was good and they had a show of belly dancing which was entertaining, we used the hotel car which was great and not that expensive, the gentleman who drove us and picked us up was really friendly and good fun, all in all our experience was one of a lovely hotel, staffed by really friendly people that showed genuine care and wanted to look after you. I used the spa on two occasions and the lovely lady that provided my treatments was once again so friendly and very good at her job . On our second evening we dined in and enjoyed a lovely tagine, they set up a table by the pool area which we had to ourselves, we enjoyed the food and a few bottles of local wine, and again the service was great,so thank you everyone for a wonderful experience and we look forward to visiting again.