We returned here this year after an amazing stay last February. Last year had been a magical trip, staying in Riad Abhar with a lovely room, access to the superb roof terrace and the lovely breakfasts. We were really looking forward to returning. Had read reviews about people being moved to neighbouring riad when over-booked so emailed, wrote by mail and then emailed again to confirm we would be in the original main Riad. When we arrived, we weren't. We were across the street in a much smaller riad without the beautiful atrium area, seating and superb terrace. We were so disappointed, especially after the efforts I had gone to try to secure a room! The manager knew immediately we were really disappointed and offered to move us the next day into the main riad. Sadly this was then not possible, so we stayed where we were. He offered us a guided tour and free evening meal to compensate, which was really thoughtful. Sadly, we just really wanted to stay where we had booked. Being in the other riad you have to go to Riad Abhar for breakfast. The breakfasts were still lovely though. Unfortunately our room at the neighbouring riad, although lovely in style, was not serviced at all during our stay and there was no waste bin or toilet paper. It was also extremely cold. On departure we were offered a free transfer to the airport and the opportunity to return again to stay in the main house- would definitely take them up on this as it is stunning. A disappointing trip this time, but a lovely Riad- just check you are getting a room in the Riad you book!
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