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“Amazing stay in the heart of the Medina” 4 of 5 stars
Review of Riad Azzouna 13

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Riad Azzouna 13
13 derb Lalla Azzouna, Marrakech 44000, Morocco   |  
Hotel amenities
Ranked #135 of 1,065 Marrakech B&B and Inns
London, United Kingdom
Top Contributor
67 reviews 67 reviews
52 hotel reviews
Reviews in 46 cities Reviews in 46 cities
60 helpful votes 60 helpful votes
“Amazing stay in the heart of the Medina”
4 of 5 stars Reviewed January 21, 2013

Pros
- Travel was organised by the Riad for EUR 15 each way. I gave the flight number & estimated arrival time by email 1 month prior, the driver was at the exit terminal waiting for us with a handwritten sign. Easy! Get the transfer on the way to the Riad or you will be guaranteed to get lost!!! Could potentially get a cheaper taxi (but definitely less luxurious!) on the way back to airport.
- Amazing team of staff made a huge difference to the stay - Sadik greeted us with mint tea, maps and tips (he is quite a celebrity in these reviews!), the cleaner who was always lovely, smiling and did a wonderful job, the cook (brilliant food) and the punctual friendly drivers.
- Menzah Jouj room is slightly pricier than the others in the Riad but was worth the premium! It's at the end of the corridor which afforded a bit more privacy and was also much larger than all the other room. It also had its own sitting area and a 2 person stone bathtub (note hot water issue below)
- Quiet oasis 5 mins walk from the souks and 10 to the square, great location. You are right in the middle of it immediately! All the local boys (who will walk to you to where you need to go for 5 Dirhams - dont give them any more even if they complain!) know the road. Keep the card Sadik gives you so that when you lose your way someone can take you back!
- Amazing terrace on the roof where breakfast is served on a warm sunny day. The pictures on the website look EXACTLY like it does in real life. Gorgeous.
- Breakfast consistent of fresh OJ, tea/coffee, breads and jams/butter, omelettes on the first day and morrocan pancakes on the second.
- We took the advice of another traveller review and had the 3 course dinner in the riad. Best advice ever. SCRUMPTIOUS. Much better meal than what we paid more for at Fondouk. Clean and authentic experience in the riad.
- Sadik is the perfect host going above and beyond, you feel at home immediately and we don't even need to lock our door on the way out! (there is no way of doing so even if you wanted but its perfectly safe). We got back to the riad quite late when it started getting cold, he had turned the heating on for us so our room was nice and cosy!

Cons
- We ran out of hot water several times. If I took a 15 minute shower, then my partner unfortunately would only have hot water 75% of his shower. We specifically booked the room so we could enjoy a bath, but unfortunately a lack of hot water meant this was not possible.
- As the Riad is made of stone, this meant it could get very cold at night. Running the heating on through the night would fix this (but quite drying on the skin)
- Wifi won't work through the thick stone in the room upstairs. Good for loading text pages but thats it. Go downstairs ground floor for better wifi reception.
- We stayed for 2 nights but were not given any replacement towels. Towels that were too damp were removed but not replaced. Unfortunately we had to reuse wet towels the second day as towels don't dry well in cold stone bathrooms
- Minor gripes: No slippers, it was cold to walk around the bathroom/stone areas of the room (shoes need to come off after a day walking around in the grime of the souks!) Bed is quite hard and is 2 doubles put together as one. No toilet roll holder. Found some hairs in the tub on the first day but easy for me to clean. Drain in the bathtub was very slow.

Room Tip: pay the premium to get the menzah jouj! it is every bit as good as it is in the photos :)
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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60 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Aarhus, Denmark
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

My parents and I stayed for a week in Riad Azzouna 13 and what a week it was! We all had a wonderful time exploring marrakech but the Riad was one of the best things about our holiday! We had a lovley breakfast with traditional moroccan pancakes every morning on the roof terrace and there were both coffee and the traditional mint tea (the a la menthe). The host, Sadik was very welcoming and was always ready to help or give good tips regarding restaurants or just general advice on the city. The Riad was really quiet and calm whenever we needed a break from the busy streets of the Medina. When we left the Riad it took about 5 minutes to reach the souks and 15 minutes to reach the Jema El Fna so the Riad really is in the heart of the medina very close to everything! The sounds of the city weren't noticeable in the Riad unless sitting on the roof terrace mid-day. The rooms were clean, and bathroom was wonderful with a big bathtub that could easily fit two people. The manager, Sadik, also arranged two daytrips for us, with one of the drivers/guides of the Riad. We took a daytrip to the atlas mountains were we got to walk a bit and have lunch with a local berber family and we also took a one day trip to Essaouira by the sea where the driver/guide helped us fix lunch where we went to the market and chose our own fish to barbeque. Overall a wonderful Riad with a lovely staff from the cleaning ladies to the manager and the drivers. The whole family would love to stay there on our next visit to Marrakech, because surely, we'll be going back!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2012

My stay at Azzouna 13 was impeccable. From the beauty of the riad, the friendly staff, the spotless room and the always excellent service, to the situation close to the souks and the main square - I can only give Azzouna 13 my best recommedations.

The manager Sadik - always with a big smile - was an amazing host, and instantly made me feel welcome and at home in the riad. He was very attentive and helpful. He and the rest of the staff made my stay in Marrakech even more enjoyable.

The roof terrace is a jewel, providing a wonderful, tranquil seclusion from the business of the streets, and the views of the Atlas Mountains, the Kotoubia Minaret and the city turns magical during the sunset and the echoes of imams calling to prayer.

I will definately return to Marrrakech and Azzouna 13.

TIP! Try having dinner at the riad - 3 courses of delicious moroccan dishes - the food is fabulous and the settings are incredibly romantic!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012 via mobile

What a great find, this was my first visit to Marrakech and The Azzouna 13 lived up to my expectations. It had a wonderful atmosphere and the staff could not have made me feel more welcome. The Riad was renovated about 3 years ago as I understand and in my eyes has been done so,perfectly. I would not hesitate to stay here again and will recommend it to anyone that wants a traditional place to stay in the heart of Marrakech. I just loved it.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Den Haag
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Great experience, superb service and atmosphere... Woud go back immediately! Sadia was verf helpfull and arranged all travels, taxi's and excursions. Breakfast is only the sweet, french type, no meats, eggs or cheeses

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

The building was beautifully decorated but with a very authentic feel to it. It is in a really great location, close to the shops, restaurants and cafes. Sadik was an excellent guide and host, giving us great recommendations and directions, as well as making us feel at home in the Riad. The food served in the Riad was some of the best we ate in Marrakech. And the terrace of the Riad was magical and amazingly calm.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomfield Township, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

The building was absolutely georgeous and beautifully renovated to preserve the original beauty. The staff was extremely courteous and helpful. And Sadiq was amazingly patient and friendly with our energetic 2 year old. We had a great time and can't stop telling everyone what a wonderfull place we stayed in.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Azzouna 13

Address: 13 derb Lalla Azzouna, Marrakech 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #135 of 1,065 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
Azzouna 13 has been renovated in the purest Moroccan tradition. Stucco, woodwork and wrought iron have recovered their historical and original beauty. The Riad offers a big patio with two “Bhou”, traditional exterior lounges around a refreshing fountain, a living room with a fireplace for the wintery evenings, five rooms all with en-suite tadelakt bathroom in the most sober style. A big terrace with multiple lounging areas covers the housetop. ... more   less 
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