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“A little paradise” 5 of 5 stars
Review of Four Seasons Resort Marrakech

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Four Seasons Resort Marrakech
5.0 of 5 Hotel   |   1 Boulevard de la Menara, Marrakech 40000, Morocco   |  
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Ranked #57 of 472 Hotels in Marrakech
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A little paradise”
5 of 5 stars Reviewed August 8, 2014 via mobile

Absolutely faultless, the best hotel I've ever stayed at. The place is just amazing, the staff are very friendly, approachable, helpful and always wear a smile. My 4 days stay is not enough I didn't wanna leave the place as I feel so relaxed and comfortable. Every penny I spent is worth it. I will definitely go back in this place and I will make sure that I will stay longer.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this review, August 14, 2014
Dear Lei,

Merci beaucoup for your great review. We hope you come back soon and stay longer! We have so many fun things to explore in and around Marrakech but also inside our resort, so please plan to stay longe next time. 4 days is not enough time to do it all.

Sincerely,
Holger Frehde
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Greenwich, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2014

Marrakech can be quite overwhelming on first visit. We would go to the souk or to the Atlas Mountains and then come back to this very calming oasis. A swim in the pool at the end of the day was just what we needed to feel refreshed and ready to go exploring again the next day. Actually there are two pools: one for children and families and one for adults. Being a lap swimmer, I really appreciated the calm of the adult pool. And the occasional free treat by the pool. One day it was coconut ice cream! I also loved the morning buffet, especially the omelet. And the Moroccan restaurant made me a love of tajine! Perhaps the most professional service ever. Nice, nice people.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, October 4, 2014
Dear JamieC51,

There is something for me that you touch upon that I was very happy to hear. The Souks and the Medina as amazing as it is, it may become a bit overwhelming. The fact that coming out of it, just 5 or 7 minutes away to our Resort, it makes you disconect and relax. We are trully the only resort in the City with over 40 acres of land.

My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. Thank you JamieC51 so very much for writting about us. Thank you, thank you for talking about the nice attitude of the people of Four Seasons here. I do believe that here in Morocco you find so many good heart, great hospitality minded people. We are blessed to be here and we do have a great responsiblity to train and develop the people.

I hope one day you return and I am able to assist you in any way. My direct email address is felix,murillo@fourseasons.com.

Yours cordially,

Felix
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Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

Delightful resort with really helpful staff. Lots of personal touches to ensure that your stay is positive. The teens room was really useful for my 2 (15,12) as a way to stay out of the sun. All staff very helpful but partially the lads at the family pool who went above and beyond the usual. Always fetch fresh iced water, fruit and ice cream to ensure that their guests did not dehydrate. Travel to the main square easy and cheap from this hotel. Really pleasing time was had by all.

Stayed August 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this review, August 14, 2014
Dear Michele,
I would like to thank you for your nice comments and tell you that we were happy to see that you enjoyed your stay so much. Please come back soon and spend more time exploring everything in and around Marrakech (Daytrip to Essaouira, maybe? or how about the secret jewel Oualidia on the Atlantric Coast?).

Sincerely,
Holger Frehde
Director of Sales & Marketing
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 3, 2014

Excellent hotel, staff are all very friendly and helpful. They really went further than expected to make us more comfortable than we already were. The Italian restaurant was the best! Thank you especially to the manager of the resturant! I will be visiting again!

Stayed July 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this review, August 14, 2014
Dear Matthew,
Thank you for taking the time to review our hotel and for your nice comments about the staff and our Italian restaurant. I couldn't agree more with you: Our employees are exceptional and try every day to exceed our guest's expectations and I am glad they did for you.
I also agree that Chef Francesco and our Manager Federico do wonders in our Italian restauarant Arancino. We hope to welcome you back in the very near future.
Sincerely,
Holger Frehde
Director of Sales & Marketing
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Madrid
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 29, 2014

Our stay at Four Seasons Marrakech in july has been memorable. The resort is amazing and the staff are even better.
An extensive review could be done on every aspect of this property. Everything is perfect from arrival to departure, including rooms, restaurants, pools, gardens, spa. Very professional and very warm at the same time. All the Four Seasons we know are excellent and Four Seasons Marrakech is exceptional. Thank you to the whole staff! J and F

Room Tip: Garden view rooms are stunning.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 28, 2014

Since Marrakech was our first destination in Morocco, instead of choosing a traditional Riad, we chose the Four Seasons. In our past stays in other parts of the world, the hotel's service, style and comfort was spectacular and we wanted some decision making help planning the rest of our stay. We were not disappointed. Although we enjoyed many things about the hotel, the service was definitely the standout.

The hotel is only about a five minute ride from the airport or train station and it is very easy to get a taxi. We received a warm greeting and a great recommendation for dinner. Our Villa room was a wonderful blend of Moroccan details and Four Seasons comfort complete with a luxurious overhead shower and separate bath, roomy closet and sleeping area. A large platter of fruit and traditional Moroccan pastries helped sweeten our arrival.

A luxurious courtesy car dropped us off at our first night's dinner destination with instructions on how to return to the hotel. While there we enjoyed the lavish breakfasts that included European and Moroccan foods, the pool, and treated ourselves to the hamam and a massage. We ended up extending our stay by a day so we could take a staff recommended excursion to the Atlas Mountains, before continuing our trip at a Riad in Fes.

All in all, we couldn't have been happier with our stay, thanks in large part to the outstanding staff. Although everyone we encountered was wonderful, Andre and the concierges, Salma and Soraya, were outstanding in their helpfulness, friendliness and professionalism. We never wanted to leave and will recommend the hotel for any of our friends who plan to come to Marrakech.

Room Tip: The upstairs villas are roomy with big balconies, with seating nooks where you can enjoy a rooftop v...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this review, August 14, 2014
Dear Pamela,
It is great to see reviews like yours, where our staff and their hard work yeilds the results we want: Happy guests! Thank you!
Please come back soon.
Sincerely,
Holger Frehde
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed at this property for one week ,the resort is amazing ,the room are very comfortable with a lovely bathroom and beautifully terrace.They have a nice swinging poll with great snack bar and restaurant. Everybody was incredibly friendly and polite.
As the Moroccan food was not our favourite food, we decided to don't go wrong and we tried the Italian restaurant(Arancino) head Chef Francesco made our dining experience unforgettable, the quality of the food is outstanding and the service we received by Federico restaurant Manager was delight.
I Would recommend the hotel to people who are looking for a relaxing resort great service and good food.
We look forward to recommending this fantastic resort,and visit again in the near future.
Thanks for making our holiday unforgettable .

Room Tip: We had the room on the first floor with an amazing terrace !!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Marrakech

Address: 1 Boulevard de la Menara, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Marrakech
#20 Family Hotel in Marrakech
#27 Luxury Hotel in Marrakech
#46 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Marrakech 5*
Number of rooms: 141
Official Description (provided by the hotel):
Marrakech refreshed: Located adjacent to the Menara Gardens, just a five minute drive from the exotic energy of the ancient Medina, Four Seasons offers a fresh Moroccan perspective: a calming resort-hotel with a light Moroccan touch. The inspiring retreat combines an impressive spa, landscaped pools, gardens and event space with a contemporary design that augments the sense of airy luminosity. Welcoming and uplifting, the hotel offers couples, families and groups a stylish oasis within an intriguing ancient city. ... more   less 
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Also Known As:
Four Seasons Resort Marrakech Hotel Marrakech
4 Seasons Resort Marrakech

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