We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for family with young kids” 5 of 5 stars
Review of Four Seasons Resort Marrakech

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Four Seasons Resort Marrakech to your Saves list
Four Seasons Resort Marrakech
5.0 of 5 Hotel   |   1 Boulevard de la Menara, Marrakech 40000, Morocco   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Bed and Breakfast
Ranked #79 of 460 Hotels in Marrakech
Amsterdam, Noord-Holland, Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Perfect for family with young kids”
5 of 5 stars Reviewed May 7, 2014

We are loyal to Four Seasons as they deliver the same quality wherever you go. Compare to Samui or Bali, it seems to be smaller and lack of local charm but it compensated itself with great kids club. We spent 5 days here with our 5 & 3 yrs boys. Family pool was heated and only 1 meter deep so we felt very safe. Attentive staff in kids club, all food & drink below 5 was free which is easily 500 euros worth. We love Four Seasons with their impeccable service and smile.
Thank you for lovely arrangement in our room, thank you all great staffs in Marrakech.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

507 reviews from our community

Traveler rating
    393
    81
    24
    6
    3
See reviews for
145
173
11
73
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Milan, Italy
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2014

As a regular guest of the Four Seasons I can say that maybe the Hotel itself and the level of guests is a little lower level compared to the other resorts I visited ( Bali, Red Sea and so on) but the staff and the service is absolutely amazing. All the departments have so kind and professional people that make your vacation fantastic. Kids have two cluns where they can have lots of fun, plus a huge swimming pool. it was a fantastic experience

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 6, 2014
Dear falviaet,

I am Felix Murillo, the General Manager of the Four Seasons Resort Marrakech. I am so happy you wrote about us. I hope you do not mind if I print out your nice comments tomorrow morning and share them with the team. It means a lot.

Please let me know if you return or if I can be of any assistance when you visit Sharm, I would love to help. My direct email address is felix.murillo@fourseasons.com

Yours Cordially,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed May 5, 2014

Stated here for 4 night break. What I find really annoying is when you make a very specific request regarding your room reservation which is totally ignored. You then waste the 1st day of your break getting the issue rectified, which did happen but you really expect better in a Four Seasons. Rooms are very comfortable with every amenity. Service needs tightening up, it's all a bit hit and miss - especially pool service. However, both service and food in Arancino was outstanding and would return just to eat here again.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 6, 2014
Dear Katkin1965,

Please come back as you say. I know Federico will be super happy to see you again in Arancino,. I can´t wait to share your nice food comments also with Francesco. They have been working very hard to bring the quality of Arancino up. I promise you that if you let me know before we will get right room allocation no matter how full we are, no more misunderstandings. My direct email address is felix.murillo@fouseasons.com

Cordially,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2014

After 7 days touring Morocco, we stayed at the Four Seasons for our last 4 nights. It was a perfect way to end our trip. Our deluxe room was lovely, large, and comfortable.
Had buffet breakfasts, poolside restaurant lunches, pizza at Italian. Also had French mani at spa and used laundry service. Totally satisfied with everything. Just what I expect from a Four Seasons.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 6, 2014
Dear Lillian C,

My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. Thank you very much for your kind words. It was a long way back home for you and I appreciate so much that you took the time to write. Thank you. I hope one day I may be able to help you in anyway whether is Morocco or within Four Seasons, I hope you let me know. My direct email address is felix.murillo@fourseasons.com.

Respectfully,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponta Grossa, PR
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 1, 2014

When I planned our trip to Morocco and figured out there was a 4Seasons in Marrakesh I had no doubt this was the perfect place , so I booked it for Christmas. As always 4 Seasons did its best and we had the great service and cozy atmosphere , typical of the chain. My mother and I got a terrible food poising (I even passed out and started vomiting like crazy) and the hotel staff was really attentive and cared for us. This is way better than the other big hotels in city, and beats the beautiful and charming ryads.
ps: the pools are beautiful, so sad it was too cold for a late afternoon swim.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 2, 2014
Dear blondcybu,

I can not wait to read your note to the team. To let them see that it is worthy all the effort to show genuine concern for the guests. To be real and to care because it matters.

Thank you so much for sharing your experience. Please let me know if in the future I may be of help within Four Seasons or Morocco. My direct email address is felix.murillo@fourseasons.com

Respectfully,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2014

amazing hotel and service . the staff they are so professional I'm sure the managers of this hotel they are very qualified to be manager in four season hotel to choose they perfect team . food is great . room is very nice

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 1, 2014
Dear E101,

My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. I am reading your review and thinking how important has been to connect with you. You would have not been so gracious in your rating and your comments otherwise.

When the wrong this comes to your table it can be just a tiny spot on your meal experience or a major negative feeling about the attention to detail and listening of the Resort. Thank you.

I know that you are planning to come back. Please let me know, my direct email address is felix.murillo@fourseasons.com.

Yours Cordially,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 28, 2014

We had a wonderful stay here, the staff are all very polite and helpful. The hotel grounds are beautiful and very peaceful, and everything is well maintained. The food is lovely and despite receiving the wrong meal due to a language barrier, we were not disappointed. The rooms are fairly spacious, with a lovely balcony area. My only concerns were some miscommunications from concierge but it was quickly sorted, and the very small gym....but then most people would not be visiting the gym on a leisure trip to Marrakech!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, May 6, 2014
Dear E101,

My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. I am reading your review and thinking how important has been to connect with you. You would have not been so gracious in your rating and your comments otherwise.

When the wrong this comes to your table it can be just a tiny spot on your meal experience or a major negative feeling about the attention to detail and listening of the Resort. Thank you.

I know that you are planning to come back. Please let me know, my direct email address is felix.murillo@fourseasons.com.

Yours Cordially,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Four Seasons Resort Marrakech? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Resort Marrakech

Address: 1 Boulevard de la Menara, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Marrakech
#20 Family Hotel in Marrakech
#27 Spa Hotel in Marrakech
#32 Luxury Hotel in Marrakech
#65 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Marrakech 5*
Number of rooms: 141
Official Description (provided by the hotel):
Marrakech refreshed: Located adjacent to the Menara Gardens, just a five minute drive from the exotic energy of the ancient Medina, Four Seasons offers a fresh Moroccan perspective: a calming resort-hotel with a light Moroccan touch. The inspiring retreat combines an impressive spa, landscaped pools, gardens and event space with a contemporary design that augments the sense of airy luminosity. Welcoming and uplifting, the hotel offers couples, families and groups a stylish oasis within an intriguing ancient city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Splendia, Booking.com, Priceline, Expedia, Travelocity, Venere, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Four Seasons Resort Marrakech reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Resort Marrakech
Four Seasons Resort Marrakech Hotel Marrakech

Owners: What's your side of the story?

If you own or manage Four Seasons Resort Marrakech, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.