If you want to really experience Marrakech you should try to stay in a Riad and not a big modern hotel, and Riad Granvilier was perfect for us and ticked all the boxes. We had a great time, the entire staff were the nicest people you could wish for. Nothing was too much trouble for us. From being met at the airport and taken to the main square, right up to being taken back to the airport, it was a joy. Hisham our receptionist met us at the square, which was by then heaving with people as it was just getting dark, and nothing prepares you for the first time you see this amazing square. It is very hard to describe just how you feel, you just have to experience it yourself! You are right in the midst of what can only be described as a totally different, with all its smells, noise, bustling people, horse-drawn carriages, bikes, scooters, handcarts, you name it, everything is there! You cant help but be drawn in to their way of life and if you absorb it and join in you will really enjoy yourself. The riad is only 5 mins or so walk then to the Medina and Granvilier was lovely. Only 5 rooms and we had the Orientale Suite, which was the nicest of all and it is just as it is shown on the riad main website. The bathroom was lovely, very unusual and quite exotic, and we always had lots of lovely fluffy towels, and bathrobes.There is a really nice top terrace with sunbeds and a seating area, and we had breakfast here one morning in the sunshine. We ate in Granvilier on two nights, and both meals were beautiful, with accompanying really nice wine from Cassablanca. Mustapha looked after us wonderfully both at breakfast and in the evening, and we couldnt have asked for a more caring person. Hassna did the cooking and she was a lovely person, always smiling, as was our lovely lady who tidied our room each day. Hisham was a joy. He was charming, spoke excellent English and could organise anything needed. He spent time with us next morning telling us the best places to visit and booked us into a local restaurant, which although quite expensive, was not to be missed. The upstairs terrace was a great place to have a cocktail. We ate in the local square one night, which was great fun, and at no time did we ever feel vulnerable or unsafe. The Riad looks difficult to find when you first arrive, but is actually very straightforward and we had no problems coming and going. If you like to experience local culture and like to haggle, then you will enjoy staying here. There are lots of places to sight see and Hisham arranged for us to have a tour of the area and see the Atlas mountains with Mustapha (who had collected us from the airport), driving us personally, and we also had a guide to take us climbing up the mountains to see the waterfalls. Another lovely experience. So, if you want a totally different experience, excellent service, lovely staff, and a comfortable bed, then you cant go wrong with Riad Granvilier. One minor thing to remember, it would be easier to take enough stirling or euros to pay your bill on departure, because it wasnt possible to use your bank card, and it would save going to the cash machine. It wasnt a problem for us, but it could be for some, but I think others have made this point in their reviews.
The suites were both best rooms. Orientale was lovely.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.