We stayed here for 3 nights and were happy.
The place is very small - only 5 rooms, renovated just 2 years ago.
The riad is located in the medina, 5min walk from the main square and easy to find once you have been showed the way. The receptionist met us at the sqare and walked with us to show the way. After this it was very easy to find it - we only had to remember 1 turn to take.
When you walk to this riad, you walk through local families living there. At no time we felt unsafe. Even at night there are lights, and local people did not show much interest to us.
While the place itself is good, but not exceptional (I have no idea how they can obtain 5 stars without the pool and restaurant - restaurant is only on demand if you prebook dinner), but what they win on is SERVICE. You are "home safe" at this place, if you should need any assistance. If you don't, probably this place is as good as many others with great reviews.
When I say service - it's all those extra small things:
- very good english speaking skills (quite a difference from many other riads)
- meeting us at the main square upon arrival and showing us the way
- extra breakfast on arrival before check-in, because our flight from home destination left very very early morning. It was so nice to start Marocco experience with a full stomach instead of searching for a coffee shop.
- and especially, since one of us had gotten stomach problems, those people were very kind and offered us their assistance (boiled rice on request at NO charge, gave us yoghurt at NO charge, brought us drinks on request and only afterwards we had to take care of payment).
- in general, everything went smooth and easy here.
The internet was fine, but in the reception area only (cosy to sit there, no worries).
Upstairs they have a great roof terrace! Both beach beds and a cosy corner for book reading or just hanging out with other guests (if you meet any - afterall this place only has 5 rooms).
Both Hicham (day time receptionist) and Mustafa (night time receptionist) were very kind and helpfull.
Breakfast was fine - youghurt, white bread with butter and cheese, panckakes with 4 different jams and different fruits from day to day. Good (and free) minth tea at any convenient time on request.
A little downpart of this place is that they do not accept credit cards, so you have to walk to touristed areas, cash money at the machines, pay withdrawal charge of course and get back to the riad.
So all in all - nice place, and here you are "home safe", if you should need any assistance during your stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.