I have to completely disagree with the review written below. I traveled to Morocco on my own between October 27th & November 2nd, after lots & lots of research I decided to book myself six nights at Riad Granvillier. On arrival in Marrakech I was met by a driver who took me all the way to to the square. I was then met by the wonderfully charming Hicham who took me on a little tour of the square pointing out landmarks so I could find my way back to the riad & also generously treating me to an Orange Juice! On first impressions I was blown away by the sheer beauty of the riad, the refurbishment has been completed to very high standards. For instance there is an orange tree in the middle of the courtyard & the roof terrace is simply stunning.
I opted for a Moroccan meal on my first night, all I can say is WOW, 5 stunning courses for an unbelievable €22. The beef tagine, chicken, vegetable & cous cous dish was amazing. Throughout the meal the hospitality of the owner Simone & her right hand man Hicham was second to none, always asking if the food was good, keeping my wine glass topped up. I really couldn't have asked for a better start to my first night in Morocco.
On my second day I was served a traditional Moroccan breakfast, lots of bread, cheeses, crepes, freshly squeezed OJ, coffee & the best yogurt I have ever tasted. This was a great start to the day. After breakfast Hicham spent at least half an hour with me, going through a map of Marrakech & telling me where to visit & how to find my way around etc. This was a great help & it meant that I got the most out of my time in Marrakech. He also recommended places to eat etc later in my visit which also was a great help. At times Hicham felt like my own personal tour guide & i feel extremely grateful to him for the care & attention he showed, it helped make a rather nervous first time visitor feel settled...
The standard of my room was first class, lots of nice toiletries & fluffy towels, the most amazing shower & a TV with English language stations. I was on the ground floor, if I were to visit again I would prefer to have a first or second floor room as at times I did experience noise from the kitchen & other diners. I didn't let this detract from the enjoyment of my visit though.
I never had any problems with the location of the riad nor any difficulties in finding it. I walked down the alley several times at night on my own & never once felt threatened, in fact it is a residential area & the locals I encountered were friendly & welcoming. As far as I am aware it is quite common for riads in Morocco not to display their names, I really don't see this as an issue. On several occasions upon returning quite late at night, the owner Simone would invite me to share a glass of wine or a beer with her. This was really quite charming & made me feel more like a friend than a guest, such a contrast to the level of service we get in the UK in corporate hotels. Simone also allowed me to use her own personal Laptop when I was having issues with a bank card. I have never felt more welcome anywhere in my life & I really appreciate everyone's efforts to communicate with me in English.
I do agree that it is slightly annoying that credit cards aren't accepted however in my experience it is pretty common in Morocco. I was advised in e-mails prior to my visit & upon arrival that payment would be by cash only & Hicham helpfully came with me to an ATM as I felt a little worried about withdrawing such a large sum of cash on my own.
Overall I had a fantastic stay at this riad and I would not hesitate to return. It really is a special place with wonderful staff who do all they can to make you feel welcome & get the most out of your time in Morocco.
- Official Description (provided by the hotel):
- Riad Granvilier is a luxury hotel in the heart of the old Medina of Marrakech. It has been tastefully and lovingly restored with great attention to detail. Decorated with the finest traditional materials, exclusive, hand-crafted furniture and contemporary Moroccan art. It is ideal for people looking for personalized service. Riad Granvilier is the perfect base to enjoy the wonders of Marrakech. You will live an authentic and unique Moroccan experience! ... more less
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