I have a lot of good things to say about this place so here is the synopsis for those with limited time:
- On the high side price-wise (for accomodation in Morocco) but I can say worth every penny and then some!
- The Oriental suite was amazing. Impeccably furnished kept, cleaned, etc.
- Courtyard/breakfast top notch. Nice continental breakfast.
- Service is un paralleled anywhere in Morocco. Hamsa and Mustafa are absolutely the best. No place we have stayed before or since has come close.
- Great attention to detail.
- Transfers to bus station/airport are not included, but I would recommend, particularly upon arrival, as finding it (like all riads) is a bit tricky.
OK for those of you that have a little more time, here goes. Our arrival in Marrakech marked our first time in Morocco. As Americans this can be a little intimidating. There was a little hiccup as our flight from Barcelona arrived over an hour late and as a result, our transfer to Riad Granvilier was not there waiting for us. No big deal, we called the number of the driver Ali (as given in our email exchanges with Patrick/Caroline the owners) and he showed up 20 minutes later.
Unfortunately we arrived at the Medina gate just after 13:00 (get used to military time in Morocco) and no cars are allowed to enter after this time. After waiting for about 10 minutes our driver got friendly with the traffic officers and cajoled our way in (major bonus points, this would have been a looong walk with all of our luggage).
We drove through the Djemaa al fna VERY wide-eyed and were dropped off in front of Cafe de France. Hamsa was there to greet us, help us with luggage and walk us to the riad.
We had reserved a room on hotels.com with a credit card but were informed that we must pay cash upon departure (via email before hand). No problem.
Upon arrival we were given the a la menthe (mint tea) and seated in the courtyard. After enjoying our tea for a few minutes we were told Patrick (the owner) had upgraded us to one of the suites that was vacant.
Hamsa helped us up to the Oriental suite.
Wow. Unbelievable. The bathroom alone was worth what we paid. The fact that a hair dryer was in the bathroom made my girlfriend very happy. The shower was hot, great pressure, and beautiful. We took multiple pictures of just the bathroom.
And the towels! Maybe this is hyperbole, but the towels were plush and very soft and something about them was very luxurious. I'm not really sure how to explain it.
We didn't use it, but there was a decent sized modern flat screen TV with cable in our room as well.
The bed was luxurious and comfortable.
The wifi, as advertised, was a strong signal throughout the riad, INCLUDING in our room. We are finding this to be rare at other riads.
A little tricky to find, but we just memorized the alley name and a couple of landmarks and soon found our way back to Riad Granvilier quite easily.
Hamsa was amazing and one of the main reasons why our stay was so outstanding. We don't speak French and she doesn't speak much English but somehow it wasn't a problem. We both were able to get our points across.
Mustafa, the night manager, was equally as nice and speaks very good english (and Spanish for that matter).
There is someone there around the clock, yet there was no pressure to come back early or by any certain time. Mustafa just said, "come back when you want, I'll be up."
Breakfast was also prepared whenever we awoke, which was after 11:00 one day. Not a hint of inconvenience.
In fact, we were offered more of anything we wanted seconds of.
I wish I could give this riad a 6 out of 5 because everything about it deserves it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.