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“Not for everyone.” 2 of 5 stars
Review of Riad Hcekarram

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Riad Hcekarram
3.0 of 5 Small Hotel   |   Sidi Ben Slimane Kaat Sour No77 | Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #496 of 1,040 Marrakech B&B and Inns
Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Not for everyone.”
2 of 5 stars Reviewed August 12, 2012

i visted as a single traveller in August 2012. I can't do anything about the weather, but when the AC failed once or twice at the Riad when it was over 50 Celsius I was not impressed. The Riad is tucked away down a series of alleyways which are dark and dirty. There are young boys/men on every corner, even in the middle of the day, trying to get money from you to accompany you to the Riad. They are insistant and even though I knew a few words of Arabic, telling them to 'yallla, yalla/ go away, go away' had no impact. They will tell you that 'this way is closed' (there are no closed alleyways!) and they hope that you will then go with you. They then take you on an unecessary circuitous route. When you refuse them money, they become extremely rude and shout at you, using the most dreadful expleteives. It's because people continue to give them money that they continue to do this. I know it's a poor country but continuing to give them money just sanctions their practices. It was certainly difficult to navigate your way back and forth to the main square, but not impossible: it would take me about 15 minutes to walk through the alleyways.
The Riad itself is very basic. No TV, no Wifi, although it is very quiet.There is nothing to do there. Breakfast is only bread and jam and very strong coffee from a thermos which sometimes had food stains on the outside. The host made lovely, fresh orange juice which was very appreciated. The family is lovely, but there are 3 young children and the youngest one is a toddler. I could hear him crying late at night and the sound echoes up through the Riad. I worried as to why he was crying and what was done to stop him crying. I could hear doors slamming when he started crying, then muffled crying, then it would stop,
The bedding and the towels weren't changed in the whole 7 days. There is a very basic shower area in the room but the shower head to the shower in my room had come off and I was expected to use the shower with only the 2cm nozzle to the shower lead. As I realised within hours of arriving there that I'd made a big mistake, but that, as it was all prepaid, I could do nothing about it, I just put my head down and waited until I could leave.
Marrakech is NOT the place for anyone remotely concerned about animal welfare and animal cruelty.I was appalled at the backwardness of these people, but we must remember that this is the way they live, and we cannot force change in such a poor country. I felt physically sick at the extent they still use horses, ponies, and poor donkeys as transport, in temps exceeding 50 C in the summer. Even seeing the little chimps in the main square, tethered to chains by their leg and their neck and expected to do 'tricks' while sitting on tarmac which was unbearably hot, was difficult to stomach. The French seemed to be the worst offenders in terms of continuing this practice: they willingly gave money to be driven around the square in carriages. If we stopped doing this, if we stopped putting money in these people's hands, then they would have to abandon the practice of using animals like this. If you care about animal welfare, please don't go to Marrakech/Morocco.
Seeing beggars deliberately positioned in the street was also difficult, but again, this is nothing we can do anything about. Poor women with virtually new born babies would hold out their hands and beg for money. I tried to find some peace and quiet in a park near to the main square but predictably, I was constantly approached by men walking past,either begging or leering at me. Some of the men took the opportunity to wash in the park next to the mosque Al Koutoubia, and I found men having completely stripped off and hosing themselves down with the water jets used to water the shrubs and flowers.Ironically, these people seem to look after their plants better than animals.
Having lived in the Middle East,Ii thought I would enjoy seeing the vibrancy of the souks again, but even this was a trial: if you hesitated for a second as you walked past in order to just glance at the bags or scarves, you would be accosted and shouted at. If you ignored them and walked on, you would have something unpalatable shouted at you.
For me, this 'holiday' was a terrible mistake and I will never go anywhere near Morocco again.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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24 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Cheshire
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 14, 2012 via mobile

We arrived late at night in the Medina where there are hundreds of people rushing about. We were met from the resort hoppa and escorted to the Riad down dimly lit dirty alleys where again there are young men on corners.
On arrival we were given water and shown to our room. ( Jad) The room was very nice but had no space to hang clothes.
On our second day we ventured out of the Riad and were approached a number of times to be shown to the square el fina or shops. These people expect to be paid so beware.
There are not at lot of sight seeing locations to fill a full week if you like to walk.
We visited the square a number of times but you pay double of whatever price is on the menus of the many food stalls. Also expect to be asked for money if you video/photograph anyone in the square. They will pursue you for payment.
Marrakech medina doesn't appear to have changed much in hundreds of years from people on horse back. The difference now is that everyone rides road on mopeds which drive any where which includes Souks, parks and pavements. You are expected to get out of there way
Marrakech is an experience but not one I would repeat or recommend.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darmstadt, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2011

This very beautiful RIAD is not easy to find in the northern part of the Marrakech medina. But it is worth the effort - it is absolutely silent there, the owner and his family are very friendly and courteous.
It is a small house, no luxury: no TV, no Swimmingpool - but it is really nice.
We were very happy there.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 12, 2011

Location is completely unnavigable. You will not be able to find this place in the dirty trashed back alleys of the Medina. If you are into dark dirty places with poor plumbing, mangy animals, feeling insecure getting to/from the Riad to/from anywhere and people trying to extort you for money for directions to the Riad, then this is your place. Was met at some alleyway by some individual from the Riad, told that the original place I booked was full. Staff tried to extort money for all sorts of different things, such as the taxi ride (said to be included), tea (said to be included), extra taxes (they just make these numbers up, as I could bargain down the price eventually), and on and on. I realize that's supposed to be the culture, but this is the hospitality industry and the least they could do is be a bit hospitable. God help you if you stay here.

Room Tip: Speak Arabic
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  • Stayed May 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester England
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 2, 2011

A very friendly place to stay in the heart of the medina. Beautifully decorated with a very pleasant roof terrace. We only stayed for one night as we moved about on this trip, but I would certainly recommend this riad. My teenage sons thoroughly enjoyed the generous, freshly cooked breakfast, too. The staff could not have been more welcoming.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marrakech, Morocco
1 review
5 of 5 stars Reviewed March 9, 2011

Romantic Riad hidden in the hearth of the Medina of Marrakech, in a very secret quarter in the north city (Sidi Ben Slimane), not very touristic but very calm.

The Riad is renovated by a frensh Master and decorated by a local Medina Boy "Abdelhadi".
The staff is very friendly and the service is excellent!

Thank you for making our honeymoon so special.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Riad Hcekarram

Address: Sidi Ben Slimane Kaat Sour No77 | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #496 of 1,040 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Hcekarram 3*
Official Description (provided by the hotel):
A beautifully restored guest house in 2010 by Master Craftsmen hidden in Marrakech medina, keenly priced and very chilled. Riad Hcekarram offers his guests charm, comfort and tranquility.Located in a very old quarter in the north of the Medina, Sidi Ben Slimane, the spiritual part of the ochre city, at 02 steps from the famous Restaurant Dar Zellij. ... more   less 
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